Since many of you folks appear to be computer savy, let me seek your
input, please.
I have an HP laptop - probably about 4 years old, that has a problem. My
son was using it and it started to act up and he was in the midst of his
Masters program and could not be without it, so we got him a new one and
this one has sat on the top of the piano for a year or more. I'd like to
get it going again and my wife is tired of looking at it sit there.
It is an intel dual core chip setup with 4 Gigs of RAM etc, running
Windows Vista Home Premium.
I have no previous experience with Vista so that does not help much.
It will start to boot up and then just sit there with a blank grey
screen. I can force it to boot by holding down the on/off switch. It
will then re-start and offer me the choice to fire up in safe mode. It,
of course offers the suggestion that I put the Windows disk in and
repair the problem but that has been done a couple of times without much
success. It might work for a time or two but then it goes back to the
scenario I described above.
It will boot to safe mode and will permit me to access the net so
yesterday I downloaded the malware software you folks were talking about
and ran a full scan last evening. It took 2 hous and looked at over 500
thousand files and found only 2 infected things which it has apparently
fixed. That has not solved the problem, although I acknowledge that I
have not tried to run the windows disk to repair it since killing the
two bad items.
I don't care about any of the data on the computer. My son had good
backup and moved on to the new computer without issues so he does not
want anything from this one.
Vista does not appear to make it easy to wipe the drive clean and start
over. I cannot help but feel that might be advantageous. I would pay for
a Windows 7 licence if I was satisfied that this thing was not having
hardware issues. I don't wnat to spend the money for the new operating
system if it has other issues until those issues are addressed.
I have Windows XP and Windows 2000 disks available as well that could be
installed at least to try it.
Anyone have good suggestions on what I should do to get this thing up
and running?
Randy
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