I agree. Moen has gone downhill fast. On Tue, Mar 24, 2015 at 2:58 PM, Randy Bennell via Mercedes < mercedes@okiebenz.com> wrote:
> Perhaps I am unreasonable but many years ago I swore I would never buy > another Moen faucet. > We bought one and installed it in our sink in the main bath on the second > floor in our home. > The thing was poorly designed from the get go. There was a plastic piece > inside that had threads. It is long enough ago that I do not recall the > exact details but the gist of the issue is that the threaded part only > screwed into the other part by one or two threads. Over time the plastic > threads would break and the thing would come apart. > Moen offers free parts so one cannot go to a local store and buy parts. > One must call Moen and wait for the parts to appear. > They were good about shipping parts but the stupid thing kept breaking and > we could not use that sink about half of the time for quite a period of > time. > They came up with a better grade of plastic part and claimed that would > fix it but it did not. > They provided half a dozen new parts at a time so I had spares but I got > tired of changing them out. > To their credit, when I ultimately got mad enough to demand my money back, > they sent me a cheque for what I had paid for the faucet. > That whole experience however left me unwilling to buy Moen. > They have survived so not all of their stuff must be that bad but that one > experience was enough to make me look elsewhere for faucets ever since. > The replacement that we bought for that Moen was a Delta, if my memory is > correct and it was on the sink when we fully renovated the bathroom and > removed the sink and vanity altogther. > > The original taps were better than the Moen. They may have been Delta as > well. They had two knobs and my wife wanted a single handle faucet. We had > to replace the sink which rusted out and that justified new taps at the > same time. > That was when we got the Moen that was no end of trouble. > > RB > > > On 24/03/2015 1:45 PM, Dan Penoff via Mercedes wrote: > >> No doubt. >> >> I can't speak for Kohler, but in the past I've typically bought Moen >> higher end stuff and it's been good. >> >> Sent from my iPad >> >> There seems to be less brass and more plastic. >>> >>> RB >>> >> _______________________________________ >> >> > > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > https://server.secureplusplusfour.net:2083/cpsess595060604/3rdparty/ > mailman/listinfo/mercedes_okiebenz.com > > > _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: https://server.secureplusplusfour.net:2083/cpsess595060604/3rdparty/mailman/listinfo/mercedes_okiebenz.com
