I never heard of this before - thanks for writing.  I doubt Pepco would be
so responsive.

On Wed, Aug 12, 2015 at 11:08 AM, Kaleb C. Striplin via Mercedes <
mercedes@okiebenz.com> wrote:

> ATTABOY
>
> Sent from my iPhone
>
> > On Aug 12, 2015, at 10:04 AM, WILTON via Mercedes <mercedes@okiebenz.com>
> wrote:
> >
> > Sitting at my desk checking emails at 11 last night, "the world"
> suddenly went DARK and heat pump, TV - everything - cut off.  'First though
> was "Vehicle hit a pole or a transformer blew," but there was no noise -
> just sudden quiet and darkness.  I said to SHWMBO in adjoining room, "Don't
> leave me, I can't stand and move around safely in complete darkness."  She
> replied, "Well, right now, I can't do it very well either."  I quickly
> recovered, though, and whipped my iPhone out and punched the flashlight app
> on, which saved the day/night.  Hobbled across hall into kitchen, looked
> out and realized that neighbors still had power.  Noticed stove clock still
> on and refrigerator running and thought, "Hey, what's this?  We still have
> some power."  Flipped kitchen light, lights came on; back to hall, flipped
> switch - no light; flipped switch for second floor landing; light came on.
> 'Began to think, "Lost one leg of our power supply."  Hobbled upstairs to
> check bedroom lights and heat pump - lights OK, heat pump inop.
> >
> > 'Back to kitchen, found flashlight and new batteries for SWMBO, who
> escorted me into basement and to breaker box.  'Found all breakers ON and
> OK.  'Looking more like loss of one leg of power supply at transformer.
> 'Back to first floor; hobbled outside to heat pump units to chk breakers
> there - found all good.  Told SWMBO, "Go to bed if ya want, I'm gonna sit
> here in kitchen for a while and call power co.
> >
> > 'Couldn't find # for power co. in directory.  Finally told Siri to call
> 911.  Asked emergency dispatcher if she could help me find # for reporting
> power out.  'Told me to call 411.  "Oh, of course, thanks."
> >
> > 'Got the # and called; after listening to series of options, finally
> spoke to a lady who seemed to understand that I had a partial outage - loss
> of one leg of power supply.  Man called coupla minutes later to confirm -
> "Yes, I have only partial power - 120 volts in part of house, none in rest
> of house and no 240-volt power - heat pumps do not run."  He replied, "OK,
> I got it, I think you're right.  'Sounds like you've lost one leg.  You
> should see a technician pulling up in les than 30 minutes."  "Thank you,
> Sir.  I'll wait."
> >
> > Shonuff, "bout 25 minutes later, truck pulled up in front.  Tech,
> checked pwr in meter base; one leg of power missing.  "Found loose
> connection at transformer; in about 15 min, power was back on, and I headed
> to bed glad that I had pursued it then, instead of waiting 'til morning.
> >
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