A sick main disconnect breaker (in CB panel) can produce same symptom.

> -----Original Message-----
> From: Mercedes [mailto:mercedes-boun...@okiebenz.com] On Behalf Of
> WILTON via Mercedes
> Sent: Wednesday, August 12, 2015 11:04 AM
> To: mercedes list <mercedes@okiebenz.com>
> Cc: WILTON <wilt...@nc.rr.com>
> Subject: [MBZ] OT - Power partially out
> 
> Sitting at my desk checking emails at 11 last night, "the world" suddenly
went
> DARK and heat pump, TV - everything - cut off.  'First though was "Vehicle
hit a
> pole or a transformer blew," but there was no noise - just sudden quiet
and
> darkness.  I said to SHWMBO in adjoining room, "Don't leave me, I can't
stand
> and move around safely in complete darkness."  She replied, "Well, right
now,
> I can't do it very well either."  I quickly recovered, though, and whipped
my
> iPhone out and punched the flashlight app on, which saved the day/night.
> Hobbled across hall into kitchen, looked out and realized that neighbors
still
> had power.  Noticed stove clock still on and refrigerator running and
thought,
> "Hey, what's this?  We still have some power."  Flipped kitchen light,
lights
> came on; back to hall, flipped switch - no light; flipped switch for
second floor
> landing; light came on.  'Began to think, "Lost one leg of our power
supply."
> Hobbled upstairs to check bedroom lights and heat pump - lights OK, heat
> pump inop.
> 
> 'Back to kitchen, found flashlight and new batteries for SWMBO, who
escorted
> me into basement and to breaker box.  'Found all breakers ON and OK.
> 'Looking more like loss of one leg of power supply at transformer.  'Back
to first
> floor; hobbled outside to heat pump units to chk breakers there - found
all
> good.  Told SWMBO, "Go to bed if ya want, I'm gonna sit here in kitchen
for a
> while and call power co.
> 
> 'Couldn't find # for power co. in directory.  Finally told Siri to call
911.  Asked
> emergency dispatcher if she could help me find # for reporting power out.
> 'Told me to call 411.  "Oh, of course, thanks."
> 
> 'Got the # and called; after listening to series of options, finally spoke
to a lady
> who seemed to understand that I had a partial outage - loss of one leg of
> power supply.  Man called coupla minutes later to confirm - "Yes, I have
only
> partial power - 120 volts in part of house, none in rest of house and no
240-
> volt power - heat pumps do not run."  He replied, "OK, I got it, I think
you're
> right.  'Sounds like you've lost one leg.  You should see a technician
pulling up
> in les than 30 minutes."  "Thank you, Sir.  I'll wait."
> 
> Shonuff, "bout 25 minutes later, truck pulled up in front.  Tech, checked
pwr in
> meter base; one leg of power missing.  "Found loose connection at
> transformer; in about 15 min, power was back on, and I headed to bed glad
> that I had pursued it then, instead of waiting 'til morning.
> 
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