Yes, I thought of that and agree, but this one was really at the transformer. I was lucky that the fault was in "theirs," not mine and easily corrected.

Wilton

----- Original Message ----- From: "Scott Ritchey via Mercedes" <mercedes@okiebenz.com>
To: "'Mercedes Discussion List'" <mercedes@okiebenz.com>
Cc: "Scott Ritchey" <ritche...@nc.rr.com>
Sent: Wednesday, August 12, 2015 7:34 PM
Subject: Re: [MBZ] OT - Power partially out


A sick main disconnect breaker (in CB panel) can produce same symptom.

-----Original Message-----
From: Mercedes [mailto:mercedes-boun...@okiebenz.com] On Behalf Of
WILTON via Mercedes
Sent: Wednesday, August 12, 2015 11:04 AM
To: mercedes list <mercedes@okiebenz.com>
Cc: WILTON <wilt...@nc.rr.com>
Subject: [MBZ] OT - Power partially out

Sitting at my desk checking emails at 11 last night, "the world" suddenly
went
DARK and heat pump, TV - everything - cut off. 'First though was "Vehicle
hit a
pole or a transformer blew," but there was no noise - just sudden quiet
and
darkness.  I said to SHWMBO in adjoining room, "Don't leave me, I can't
stand
and move around safely in complete darkness."  She replied, "Well, right
now,
I can't do it very well either." I quickly recovered, though, and whipped
my
iPhone out and punched the flashlight app on, which saved the day/night.
Hobbled across hall into kitchen, looked out and realized that neighbors
still
had power.  Noticed stove clock still on and refrigerator running and
thought,
"Hey, what's this?  We still have some power."  Flipped kitchen light,
lights
came on; back to hall, flipped switch - no light; flipped switch for
second floor
landing; light came on.  'Began to think, "Lost one leg of our power
supply."
Hobbled upstairs to check bedroom lights and heat pump - lights OK, heat
pump inop.

'Back to kitchen, found flashlight and new batteries for SWMBO, who
escorted
me into basement and to breaker box.  'Found all breakers ON and OK.
'Looking more like loss of one leg of power supply at transformer.  'Back
to first
floor; hobbled outside to heat pump units to chk breakers there - found
all
good.  Told SWMBO, "Go to bed if ya want, I'm gonna sit here in kitchen
for a
while and call power co.

'Couldn't find # for power co. in directory.  Finally told Siri to call
911.  Asked
emergency dispatcher if she could help me find # for reporting power out.
'Told me to call 411.  "Oh, of course, thanks."

'Got the # and called; after listening to series of options, finally spoke
to a lady
who seemed to understand that I had a partial outage - loss of one leg of
power supply.  Man called coupla minutes later to confirm - "Yes, I have
only
partial power - 120 volts in part of house, none in rest of house and no
240-
volt power - heat pumps do not run."  He replied, "OK, I got it, I think
you're
right.  'Sounds like you've lost one leg.  You should see a technician
pulling up
in les than 30 minutes."  "Thank you, Sir.  I'll wait."

Shonuff, "bout 25 minutes later, truck pulled up in front.  Tech, checked
pwr in
meter base; one leg of power missing.  "Found loose connection at
transformer; in about 15 min, power was back on, and I headed to bed glad
that I had pursued it then, instead of waiting 'til morning.

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