Dan, I have experienced a high level of breakage this season with the USPS. I think they have all hired a bunch of seasonal employees and NOT properly trained any of them. We ship antiques and you can't replace some items with any amount of money. I plan to file a complaint with the USPS office in DC. Don't know it will matter, but I'll feel a little better anyway. Best Wishes, Roger Roger Hale Dinnerware Classics, Inc. Monroe, Ga. 770-267-0850 www.dinnerwareclassics.com (new) www.southernnightsantiques.com (antique)
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