My brother in law has one with the top silverware rack that doesn’t clean well. 
He said that when this came up during service he was told it was an issue and 
that the models with the rack on the bottom did a better job.  His is probably 
6-7 years old now, so maybe it’s an issue they resolved.

-D

> On Feb 13, 2018, at 2:17 PM, Kaleb C. Striplin via Mercedes 
> <mercedes@okiebenz.com> wrote:
> 
> My top drawer silverware shelf works fine. Every now and then something might 
> not get clean but I just run it thru again.
> 
> Sent from my iPhone
> 
>> On Feb 13, 2018, at 1:04 PM, OK Don via Mercedes <mercedes@okiebenz.com> 
>> wrote:
>> 
>> We love ours as well - got it based on the reviews from you guys. Wife
>> thinks it's the best thing I've ever bought her - even at the high price.
>> We got the SHEM63W52N model - lowest cost with the third rack silverware
>> drawer at the top - it works really well - leaves more space for larger
>> pots, etc. down below. It's hard to hear it running, but takes longer than
>> the old dishwashers we've had, but cleans better than any we've ever owned
>> (6 so far?).
>> Highly recommended.
>> 
>> On Mon, Feb 12, 2018 at 9:30 PM, Dan Penoff via Mercedes <
>> mercedes@okiebenz.com> wrote:
>> 
>>> I don’t know which model I got other than it was around $500 two years ago
>>> and it doesn’t have the silverware basket in the top rack (these are to be
>>> avoided as they apparently don’t work well from what I hear.)
>>> 
>>> We LOVE our Bosch dishwasher and will never, ever buy another brand.
>>> 
>>> -D
>>> 
>>> 
>>>> On Feb 12, 2018, at 7:22 PM, Kaleb C. Striplin via Mercedes <
>>> mercedes@okiebenz.com> wrote:
>>>> 
>>>> Also, not sure which model I got. I will check and let you know.
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Feb 12, 2018, at 6:22 PM, Russ Williams via Mercedes <
>>> mercedes@okiebenz.com> wrote:
>>>>> 
>>>>> Kaleb what model Bosch dishwasher did you get.
>>>>> I'm thinking about replacing the Kenmore that we have.
>>>>> Why didn't you tell me you were going to be in BR last week would've
>>> taking you out
>>>>> for lunch.
>>>>> Russ
>>> 
>>> 
>>> _______________________________________
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>>> 
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>>> 
>> 
>> 
>> -- 
>> OK Don
>> 
>> *“Travel is fatal to prejudice, bigotry and narrow-mindedness, and many of
>> our people need it sorely on these accounts.”* – Mark Twain
>> 
>> "There are three kinds of men: The ones that learns by reading. The few who
>> learn by observation. The rest of them have to pee on the electric fence
>> for


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