I never finished the return online thing, because I didn't agree to
their terms. I went back and did it over and this time checked the box
that you could see the part was installed, and you can see it was. By
doing that their online return thing said someone will call me. So I
hope to hear from them Monday. The trick is to say you started to
install it and that you can tell the install had been attempted.
Either way, it is very frustrating to tear down the vehicle and not be
able to install the new part while the vehicle is leaking fluids all
over the driveway, only to have to put it back as it was; then wait a
week for the right thing to show up. It will all have to be done over
again.
My order clearly says LEFT. Their catalog clearly said LEFT. The
part number is what was ordered. But as of yesterday afternoon, their
catalog clearly says RIGHT by the part number they shipped. SO I guess
someone else already showed them they screwed up.
Craig via Mercedes wrote on 3/23/19 10:42 PM:
On Sat, 23 Mar 2019 20:37:27 -0400 Dan Penoff via Mercedes
<mercedes@okiebenz.com> wrote:
I got a warm body a few years ago when I got something that was clearly
mislabeled. I called 608-661-1376
I called and talked with a person, too, but I don't recall what number I
called.
Craig
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