I ask a parts manager one time "Just exactly what IS a lifetime replacement
?"

His reply has stayed with me, its classic "If you ever bring the son of a
bitch back, I'll kill you".....


On Sun, Jun 16, 2019 at 12:30 PM MG via Mercedes <mercedes@okiebenz.com>
wrote:

> Just sayin what they told me. I got rid of the Jeep
> before it needed another pump.
>
> MG
>
> Kaleb Striplin via Mercedes wrote:
> > I would sure like to see where their lifetime replacement is just 1 time
> >
> > Sent from my iPhone
> >
> >> On Jun 16, 2019, at 7:35 AM, MG via Mercedes <mercedes@okiebenz.com>
> wrote:
> >>
> >> Scan the receipt into the computer to make sure you have it when the
> time comes. Those receipts have a habit of fading to invisibility in time.
> They used to do unlimited replacements. I recall the Jeep water pump I
> replaced 3-4 times in the 20 years we had it. The last time they said there
> was no more replacement cause lifetime replacement was 1 replacement as
> long as you had the car and a copy of the receipt since the computer in the
> store keeps on loosing the information.
> >>
> >> MG
> >>
> >> Kaleb C. Striplin via Mercedes wrote:
> >>> I was going to order shocks for the Suburban using a 25% off code, but
> even with that Amazon had them about $50 cheaper.  The fitment detail which
> lists that it fits my vehicle has a note that says lifetime warranty.  I
> did not know Amazon had this.  Anybody know how this works?
> >>>> On 6/15/2019 6:57 PM, Mitch Haley via Mercedes wrote:
> >>>> I don't know about ship to home, but in store pickup order info is
> available for two years in the store. If you want a 'lifetime warranty',
> you better have 'lifetime document retention'.
> >>>> I turned in a 3 year battery for warranty with a printout of my
> online invoice when the store no longer had my order in their system and I
> didn't have the cash register receipt from when I picked it up.
> >>>>
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