Bob,

Glad you were able to work things out.

For reference, all of those pretty but consistent looking web sites you see out 
there for Mercedes parts are nothing more than a web “front end” that Mercedes 
offers to it’s dealers for online parts sales call “Revolution Parts”, often 
abbreviated as “RevParts”. Each dealer has to maintain the inventory offered on 
their respective instance as well as determining the pricing model to use as 
well. Because the domains they use for these sites don’t necessarily tie back 
to the dealer who is hosting it, it can be difficult to determine who is 
actually behind it.

-D


> On Jun 15, 2021, at 11:58 AM, Robert Koziak <rkmerce...@aol.com> wrote:
> 
> Dan,
> 
>   Thanks for the information!  I did call Mercedes Benz of Beaverton Oregon 
> and spoke to a parts manager who was very helpful and will resolve the issue. 
>  Apparently there are major issues with their website and it's management!  
> The website makes no mention of it's affiliation with Mercedes Benz of 
> Beaverton Oregon?
> 
> I failed to mention I did contact Mercedes Benz of America customer support a 
> few weeks ago and forwarded all information about the website.   They said 
> they couldn't help because it was an independent seller.   The only advise 
> they gave me was to order directly from Mercedes Benz dealers in the 
> future........amazing!!!
> 
> Bob K
> 
> 
> -----Original Message-----
> From: Dan Penoff via Mercedes <mercedes@okiebenz.com>
> To: Okie Benz <mercedes@okiebenz.com>
> Cc: Dan Penoff <d...@penoff.com>
> Sent: Tue, Jun 15, 2021 8:57 am
> Subject: Re: [MBZ] Issue......Online Parts Vendor 
> www.mercedesgenuineparts.com !
> 
> That’s the OE front end (RevParts) for all dealers. This one just happens to 
> belong to Mercedes-Benz of Beaverton, OR. I would call them directly and ask 
> for the accounting department. 971.340.4589
> 
> -D
> 
> 
> > On Jun 15, 2021, at 8:17 AM, Robert Koziak via Mercedes 
> > <mercedes@okiebenz.com <mailto:mercedes@okiebenz.com>> wrote:
> > 
> > 9275 S.W. Canyon RoadPortland OR
> 
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