I recently got a replacement for a 1/4" drive U-joint that was too loose, a 6mm Allen socket that the bit kept falling out of, and a 16oz. hammer that the rubber grip had cracked on - no questions - just get yourself a new one.
Yes, as far as I know they still provide the lifetime warranty. The key is "hand" tools -- none of the power tools, air tools, etc have this warranty. Also Sears now sells a lot of tools that are not "Craftsman" tools: those are not warranted for life unless so stated on the packaging. Allan
-- OK Don, KD5NRO Norman, OK "Even if you're on the right track, you'll get run over if you just sit there." Will Rogers '90 300D, '87 300SDL, '81 240D, '78 450SLC, '97 Ply Grand Voyager