"Alex Chamberlain" <[EMAIL PROTECTED]> writes: > In my experience this kind of thing happens _every_ time you take a > car to a dealer service department for two reasons: incompetent > techs and the system that prevents you from talking to them > directly, but to a so-called "service representative" or "service > writer" who runs interference for them. Unfortunately some > independent shops are now following this model, as well (and at > least one has lost my patronage because of it).
My indy is a one man shop. Well his wife works there too, doing the books I think. I like it because whenever I call or stop by there I talk directly to him. In case anyone is interested: http://home.bluemarble.net/~qis/ Unfortunately whoever designed his web site did some goofy flash thing that only works in IE (at least for me -- oh no wait a minute it also works in Safari for Windows) But not *quite right* in Firefox. Or maybe I don't have the right FireFox plugin. Anyway..... His actual shop is much more down to earth. -- 1983 300D 1966 230 _______________________________________ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
