I had a similar problem that started when I upgraded from my old (Netcom) "NetComplete" software to the Mindspring software, except that the Illegal Sumout occurred (nearly) 100% of the time.  I use the same work-around you do, namely to stop Prime95 before starting the Mindspring software.  On my system, I sometimes get a small white box, about 1/8-inch square, at the upper left corner of my screen at about the same time as the Sumout.  When I position the mouse over the Connect button and leave it there for a few seconds, an explanatory "box" appears near the mouse pointer.  When the box disappears, the white box in the corner of my screen appears.  I don't remember now whether the Illegal sumout occurs at this same time, or if it occurs during dial-up.  Perhaps the problem is with the Mindspring software?
 
-------------- Original message follows ----------------
 
Date: Mon, 26 Jun 2000 19:49:30 -0400
From: "Allan G. Schrum/Theresa C. Schrum" <[EMAIL PROTECTED]>
Subject: Mersenne: Modem Dun causing Illegal Sumouts?

Hi Folks,

I recently upgraded my Win98 HP PIII 533 machine to use
Microsoft's DUN with the 128 bit encryption (the latest
available from Microsoft). Now, fairly reliably, whenever I
start the modem to make a connection to my ISP, I get an
Illegal Sumout error on prime95. If I stop prime95, start my
modem, then continue, everything works fine. But 1 out of 3
times, if I let prime95 run while starting my modem, I get
the sumout error.

Has anyone else had this problem? Anyone have any links with
Microsoft to research/report this problem?

Thanks,

- -Allan

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