Hello Denys, >> Because Texas Instruments is not able or willing to provide a useful issue >> tracker (not even for commercial customers like our company) we decided to > > Steffen, > > That is because meta-ti is not a Customer Support channel. If you, as a > commercial customer, have issues with TI products, please use one of the many > means of contacting the official TI Customer Support: > http://www.ti.com/general/docs/dsnsuprt.tsp
Denys, you cut off Steffens quote. As he wrote we have an abysmal experience using all of the many means available to us of contacting TI as a customer. We do not consider this mailing list being another means of requesting support from TI. We are using the list to reach out to other customers in the TI developer community. We are under the impression that others share our experience of working with TI, and of making any sense with ti81xx platform "support". This thread exists because we think other readers of this list might be affected. So please understand that we are not trying to request support from the mailing list. We would like to address other customers of TI which had a similar experience, and point them to the issue tracker. > On the other hand, meta-ti is a community project to integrate existing > components for TI "Embedded Processor" platforms into a BSP layer for > OpenEmbedded-Core and Yocto Projects. If this really is true then you communicate the fact rather badly. The layer index at <http://www.openembedded.org/wiki/LayerIndex> states that meta-ti is TI's official BSP layer. "official" in this context means, according to openembedded.org: "Note: machine support layers are unofficial and not manufacturer-supported unless noted otherwise." meta-ti *does* note otherwise. Also, the README in meta-ti states "The official OpenEmbedded/Yocto BSP layer for Texas Instruments platforms.". That's contradictory. So what *is* meta-ti then? Regards, Thilo -- Dipl.-Ing (FH) Thilo Fromm, MSc., Embedded Systems Architect DResearch Fahrzeugelektronik GmbH Otto-Schmirgal-Str. 3, D-10319 Berlin, Germany Tel: +49 (30) 515 932 228 mailto:[email protected] Fax: +49 (30) 515 932 77 http://www.dresearch.de Amtsgericht: Berlin Charlottenburg, HRB 130120 B Ust.-IDNr. DE273952058 Geschäftsführer: Dr. M. Weber, W. Mögle _______________________________________________ meta-ti mailing list [email protected] https://lists.yoctoproject.org/listinfo/meta-ti
