If someone will remind me where bug reports are meant to go, I promise the next one will go to the right place. But not this one. As of my last email, the printer, a deskjet 895Cxi was churning out multiple 1st pages from any app. I hadn't attributed this to MC previously. The system is Win 95. I do as little development as possible on Windows, so MC is on a zip disk (not present throughout what follows). However, I had made a windows standalone to show a colleague how clever MC is, and that was on the HD. I think it is the only thing that I have printed from, and the script simply tidies up a card (hiding buttons etc) prints this card, then shows all the buttons again. I am sure this worked at least a couple of times with this printer before, although as I said in my previous email, the results were pretty gruesome. Mostly though, it didn't work. I fixed the original problem by removing all drivers and reinstalling the deskjet driver. To keep things simple i didn't reinstall the HP laser driver. However, I know that has continued to work when printing on the dekskjet went haywire. I printed from few MS apps with no problems. I launched the standalone, tried to print, but it failed. It made as if to print, but then stopped before loading the paper. I quit the standalone and tried to print from Word etc. Nothing worked. No jobs were listed in the queue and no error messages were generated. I used the HP tools to print a test page. It refused, advising me that "the printer is printing". I tried again, and it worked. I tried a DOS program and it worked OK (4 pages). I tried the MS apps again, and got an LPT1 error that advised me the print file would be deleted. Immediately following that rather tacky looking advice, I got an altogether better looking (but equally irritating message) saying that 2 way communication could not be established. Really? I used HP tools to test the printer communication, but was advised that the computer has lost communication with the printer. I tried again, and the progress bar did its thing and reported a passed communication test. Again, the test page printed fine. Tried the test page again, and it failed to print. I noticed a button on the HP tools, that you can click if the test page doesn't work. I was informed that the tools couldn't sort out the problem and it was "probably something to do with the printer or the computer system". Just for a change in scenery, I loaded Corel WordPerfect 8, and lo! Multiple first pages. Tried MS apps and got the same. Then I ran out of time. I closed all apps myself, then chose shutdown. I struggle with Windows error messages, but it invited me to wait until something happend or force something to happen. I waited until I gote too bored and then forced (a quit?) and the system hung completely....just the desktop background and no icons or menus at all. If anyone can make any sense out of the above, they deserve a medal. Let me know if you want me to do anything else or need any further information. Don't leave it too long, or the thought police in the hospital IT department might find out what I've been doing. They don't like mere clinicians messing under the hood. To tell the truth, I don't much like being there myself. Best wishes to all David Glasgow
