On 28/3/00 1:59 am, Roger D. Ray <[EMAIL PROTECTED]> wrote:
> We use MC as a custom browser to deliver adaptive instructional services
> distributed from databases on our internet servers. We have about 4 or 5
> cases out of approximately 1,200+ users over the past few months who cannot
> connect to our startup url. Our starter stack uses this url to obtain a
> pointer file for 1) current version data regarding auto-updates to stack
> components, as well as 2) addresses which direct them to our primary servers
> (which can move around). We are using a very straightforward "put url x
> into y" syntax as the statement, and it clearly works a _vast_ majority of
> the time. But specific machines (apparently these are mostly Windows, but I
> have at least one reported iMac as well) simply can never access the url.
> I realize this can't be a MC problem per se, but is probably related to
> system configurations that somehow block our calls. It is definitely not a
> function of ISPs, but is specific to machines and/or configurations. For
> example, we have one student who can connect from her laptop from home, but
> not her desktop from the same location. Does anyone have any ideas as to
> where to start looking for solutions or work-arounds to such a problem?
>
> Thanks for any help you might be able to give us.
Is it possible that these machines are connected via a proxy? If so, try
adding a preference to allow the user to set the proxy and port, and use the
users entries to set MC's httpProxy property.
Regards,
Kevin
> Roger
>
> --
> Dr. Roger D. Ray
> Department of Psychology
> Rollins College
> Winter Park, FL 32789
>
> adaptive instruction at www.psych-ai.com
>
> cyberrat at www.psych-ai.com/cyberrat
Kevin Miller <[EMAIL PROTECTED]> <http://www.xworlds.com/>
Cross Worlds Computing, MetaCard Distributors, Custom Development.
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