On 4 Oct 2004, at 16:38, Huisingh, Larry R wrote:

I believe this is just a slight clarification but what is probably happening
as far as the Task Manager is concerned is that when you click "Switch To"
Windows is giving control to the program in question. Normally, when a
program comes to the foreground it is responsible to refresh the screen in
the area where the previous program window was displayed. If a program is
hung it doesn't get around to redrawing its screen area and the previous
screen is left still showing. In other words, Task Manager is not hung but
the program you are trying to switch to is hung.


Is it possible that there is another window or dialog box that is trying to
get input so it looks like the program isn't responding? Try Alt-Esc to see
if there are some other screens waiting for input or if there is a hidden
error message.


Larry Huisingh

Thanks for the suggestions.

But it looks like the Task Manager really is hung. I said "Switch To" but I meant "Bring To Front". If I try to Bring To Front for the "phony" app, nothing happens. When I then click in the Task Manager's close box, I get the system error message "End Program - Windows Task Manager ... This program is not responding, etc...." message.

Also, I just noticed that if I wait 10 minutes after clicking the button that calls "answer file", the file selection dialog will appear. During that time, CPU activity is between 0% and 1%, (if I can trust the Task Manager :)).

I think I may have to give up on this. I've noticed some other odd behavior on the system, and I think it may be time for a drive format and a re-install.

Cheers
Dave



Date: Fri, 1 Oct 2004 10:58:58 -0700
From: "Huisingh, Larry R" <[EMAIL PROTECTED]>
Subject: RE: Bizarre 2: On XP answer file command sometimes hangs
To: "'[EMAIL PROTECTED]'" <[EMAIL PROTECTED]>

What happens if you turn off your anti-virus software?
Perhaps that
name is somehow triggering something in Norton that hangs
your system.
I have heard about performance problems of many types in many apps
when the anti-virus program is active.

Larry Huisingh


No change, but thanks for the suggestion.

Some more observations. When I click the button that calls
"answer file", the stack window loses focus as it would if
the file selection window were open. Also at this point, in
Task Manager in the Applications tab, two instances of the
application are listed as running. By selecting one of these
(the phony one presumably) and right clicking and selecting
"Switch To", the Task Manager will stop responding.


Dave




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