I believe it is not on you to refund the loss but it may be worth doing in the long run.
My largest loss was $750.00 and I refunded it and still lost the customer.
So, I got no ideas.
Someone mentioned to me once that declaring no value may constitute mail fraud, anyone have reliable info on that aspect?
Rob Wesel http://www.nakhladogmeteorites.com ------------------ We are the music makers... and we are the dreamers of the dreams. Willy Wonka, 1971
----- Original Message ----- From: "Michael Farmer" <[EMAIL PROTECTED]>
To: <meteorite-list@meteoritecentral.com>
Sent: Sunday, February 13, 2005 9:01 PM
Subject: [meteorite-list] Lost packages
I am really getting angry.
It seems that many of the same people in Germany who are missing packages want their money back. Not one package to any other country lost but in one month 7 packages to Germany?
Let's get something strait now. Almost every customer in Europe wants their packages to declare "NO VALUE" "GIFT" "For scientific study only" etc, to avoid customs. Except there is a problem with that. When you declare no value, then there is no possible insurance value either.
Now that some items are lost, why do you feel that it is I who should lose my meteorites and get no money?
I think then that is the customer's responsibility to accept the loss. I need to get this worked out right now, because I am not going to do that any more, I will have to start declaring full value on every meteorite I send to Europe. We are talking well over $1000 in material now lost to 7 different people.
I read that Germany just changed systems, what do you think happens when an entire country changes something? CHAOS.
I am not willing to just accept the loss of my meteorite to a new German postal system, and I have no recourse since you all request "NO VALUE" so that you don't pay customs duty on your goods.
Anyone got any ideas?
Michael Farmer
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