Main Skills required: Customer support engineer (Senior Professional) Very strong working experience on integrating & troubleshooting Rel 4 MSS & MGWs Good working knowledge of integrating / troubleshooting ESB / ESA cards to IP back bone Good working knowledge on call routing, signaling on both user & control plane Act as dedicated expert for advanced Care consultancy and support, both for customer account teams and for customers, provide technical leadership to large and / or complex e2e projects or troubleshooting cases. Provide advanced technical support and troubleshooting /fault localization within several competence areas and Multi Vendor Interface. Lead and provide consultancy during complex Care activities such as SW change planning, Expert Support Services, SW upgrades, technical audits and SWAPs or migrations. Implement parametering in systems level, understands KPI and is capable to improve the performance of the system or e2e solution. Project management duties (e.g. planning of a subproject, technical manager substitute, managing subcontractors). Network expansion activities up to multi-interface level. Overall responsibility for test planning: understanding of local requirements (e.g. network structure, functionalities, parameters etc.) to create valid and reliable test plans. Proactive knowledge sharer role: Technical guidance and support of other team members to avoid problems before they occur, Information sharing and competence transfer, proven presentation and training skills. Apply online:
http://www.aarknet.org/job/opening-for-customer-support-engineer-sc-rel-4-cs-core-with-nsn-in-middle-east/1905 --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "mfeo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/mfeo?hl=en -~----------~----~----~----~------~----~------~--~---
