On June 26, 2005 at 19:51, Sandra Parshall wrote: > I moderate an e-mail discussion list that recently moved to a new server, > using Sympa 5 to handle mail traffic and mhonarc for archiving. The desire > for easily searchable archives was our reason for the move -- but now our > members are finding the archives nearly impossible to search by subject, or > indeed any other way. ... > BTW, I do *not* have the power or the expertise to make technical > changes in the software; our list is on a hosted server, and > only the administrator at the host company can make changes in the > software. What I want is help for the end users -- the members of our > list who simply need to know how to get into the archives and locate > particular messages.
Have you sent a message to the hosting company specifying your concerns? If you are using a 3rd-party mailing list service, then you should contact them for help. BTW, mhonarc provides no built-in searching capabilities, so the hosting company has hooked in whatever searching software they prefer. We may be able to provide some help if we knew which search engine is being used. But, you should really get help from the hosting company. If they are not providing you adequate service, you should consider going with someone else. --ewh
