Wow man that is brutal ! Who would have thought that merely buying electronics on ebay could lead to a hassle like this? ;)
_____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert McElwee Sent: Tuesday, April 29, 2008 6:27 PM To: MiataPower List Subject: NPC: Ever want to put your hand through the phone and stranglesomeone? I just spent 45 minutes on the phone with tech support. I purchased a Fujitsu 3500 tablet PC (already have a 3400 and use it for MP3s) off Ebay that didn't come with a drive or drive cable. No big deal since I have plenty of HDs over here but I don't have the HD cable that it needs. I called the Fujitsu parts department because I have been unable to locate a source for the cables. Parts didn't have the cable and patched me through to tech support. After 30 minutes (no exaggeration) on the phone telling the guy my name, phone, address (including county), serial #, model #, config #, etc we finally got down to talking about the part that I needed. He told me that the HD cable wasn't a "user replaceable" part and that he would not sell me one. Instead, I need to send the tablet in to get it installed. The price .... $200 !!! Hell, I only paid $49 for the tablet. I'm sure he could have told me that in the first 3 minutes of the call. Anyone ever thought that a ribbon cable wasn't user replaceable? Reminds me of the time that my microwave died so I called to get a new flux capacitor (or whatever the damn thing is that makes it melt cheese). They quoted me a price and a model number. I told them I would call back (wanted to do some searches for a better price before I placed my order). When I called back the next day they told me that they would not sell it to me. When I told them that I already had a price and a model number they said it was an extremely dangerous install and that I needed to have it professionally done. No, they wouldn't believe them when I told them I was indeed a professional <G>... -- Robert McElwee and Red Beast 1991 T25 Turbo @ 15 PSI Link ECU, FM IC, 9:1 pistons Over 400 lbs of "added lightness" www.lightweightmiata.com Lightweight Miata Forum: www.lightweightmiata.com/forum The Miata Trailer Project: www.lightweightmiata.com/trailer
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