Hi Everyone,
Sending this on for your information. As you can see, Google cannot
identify the users who are using the older version. If you have any users
using GASMO, please check their systems prior to April 20th.
Thanks
Bernie
[image: Google] IMPORTANT: Older versions of Google Apps Sync for
Microsoft Outlook will stop working on April 20, 2015
Hello Google Apps Administrator,
We've identified user accounts in your berkeley.edu domain using deprecated
versions 3.6 or older of the Google Apps Sync for Microsoft® Outlook®
(GASMO) client.
*Important:*
1. The Notes sync features in Outlook will stop working on April 20,
2015, unless your users are upgraded.
2. Google is unable to provide customers with a list of GASMO users. To
identify GASMO users, we recommend the following options:
- Instruct your Help Desk Team to troubleshoot GASMO synchronization
failures by upgrading to the latest version.
- Use a software inventory system to find GASMO installations. (Go to
the Add/Remove Programs list in Windows®, where most software inventory
tools can find it with version information.)
3. It's critical that users update to the latest GASMO version
(3.7.395.1040) before April 20, 2015.
The GASMO software usually auto-updates as Google releases new versions;
however, one of following situations is occurring:
-
The Google Update <https://support.google.com/installer/answer/146164>
functionality is disabled.
-
The GASMO Enterprise Microsoft Installer (MSI) is installed, which
doesn’t auto-update.
-
The GASMO client is failing to auto-update.
If you disabled automatic updates or installed the Google Apps for Work
version that doesn't include automatic updates (i.e., the MSI version of
GASMO), download <https://tools.google.com/dlpage/gappssyncstandalone> the
latest GASMO version (3.7.395.1040).
If you encounter any issues while using or updating to the new version,
please contact Google for Work Support
<https://support.google.com/a/#topic=29157&contact=1>.
Sincerely,
*The Google Apps for Work Team* © 2015 Google Inc. 1600 Amphitheatre
Parkway, Mountain View, CA 94043
You have received this mandatory email service announcement to update you
about important changes to your Google Apps product or account.
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