I followed up with various people about this.

TL;DR: This message really, really looks like spearfishing. Anyone who clicks on those links really needs the training. Various people complained to various other people, who knows if the problem will continue.

Details:

The email message was especially dangerous because it had a deep link that ended up at the CalNet login page.

In addition, the headers were classic, the message had a From: line from a Berkeley address, yet the lines above were not Berkeley machines. The next time this happens, I'll follow up with consult@berkeley about why this message was not rejected.

I emailed security@berkeley and I was told that ISP contacted UCOP and asked them to not send this sort of message.

In addition, my faculty member supervisor (who was also cc'd for each employee and student) contacted the Vice Provost, who was happy to hear from faculty about this issue. Presumably, the Vice Provost also followed up with someone.

I've been forwarding messages like this to security@berkeley, who are respond promptly and are sympathetic, but don't always take direct action.

https://security.berkeley.edu/faq/phishing/how-do-i-report-phishing-or-suspicious-email says:


  How do I report a Phishing or suspicious email?

If you receive an email you are not sure about, /*forward*/ the suspicious email -- */don't reply/* -- to cons...@berkeley.edu(link sends e-mail) <mailto:cons...@berkeley.edu> or call the CSS-IT Service Desk at 510-664-9000. The email can be blocked from the campus system to prevent others from falling victim to the Phishing attack.


After chasing a few of spearfishing messages down, my current thinking is that the correct procedure is to email the person who sent the message and educate them as to the problem. I have not been cc'ing consult@berkeley, so I'll probably start doing that.

I think that by and large, senders of spearfishing messages are amenable to changing their ways. Recently, I corresponded with someone who had been sending spearfishing email messages via a CRM service and the next message that the sent did not include links that said .berkeley.edu, but pointed elsewhere.

So, it is possible to get traction.


The details about the cyber security training may be found at

http://link.ucop.edu/2015/10/12/complete-cyber-security-awareness-training-by-jan-31-2016/

http://hrweb.berkeley.edu/news/cyber-security-awareness-training

While I think this is a good idea, it is clear that the operators of the mailing list have not taken the course.

This is like getting a moving violation and on your way to driver's ed., the car behind you tailgates you, hits the car next to it while parking, the driver smells like alcohol and then it turns out that is the driver's ed. instructor!

Here's an exercise for extra credit:

Is it ethical to take a such a poorly implemented class?


_Christopher



On 1/19/16 12:36 PM, Greg MERRITT wrote:
You never can be too careful with spam! ;)

    Inline image 1


-Greg




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