PLEASE MARK A CC TO recruitersar...@gmail.com
Position: Oracle CRM

Location: Memphis, TN

Duration: 6-9 months

*Scope of Work*

Our client is currently seeking one Technical-Functional Consultant
experienced with Oracle CRM and Oracle 11I eBusiness Suite applications.
The selected Consultant will work with our client’s technical staff and user
groups to analyze and troubleshoot issues related to Oracle CRM.  This
position is for a six (6) to nine (9) month contract and the anticipated
start date is immediately following selection of a candidate.

*Requirements*

**

*Job Skills/Experience*

*Our knowledge, experience, and skill requirements are:*

·         Results oriented professional with at least *Five Full Life Cycle
Implementations.*

·         Must possess excellent Functional and Technical knowledge in
following Oracle CRM modules.

·         Expertise in *Tele Service, iSupport, Advanced Scheduler, Dispatch
Center, Field Service, Mobile Field Service, eMail Center, Knowledge
Management with five (5) years of minimum experience.*

·         Experience in working with and understanding the *TCA model for
Public Sector Organizations in Service modules.*

·         General understanding of *APIs.*

·         Understand and analyze the Business Requirements and assist users
in mapping/gapping their business needs

·         Having excellent knowledge in *SQL, PL/SQL, XML Publisher, OA
Framework, and J2EE.*

·         Experience with *GIS/GPS functionalities* (Routing/Mapping) and
Integrating *Oracle Service modules* with *Enterprise GIS Application (ESRI
or any other GIS).***

·         Prepare relevant documents for Functional Design, Test Plans.
Prepare Training, Process documents and conduct Training throughout the
implementation

·         Excellent knowledge in configuring the application as per the AIM
methodology and documenting the processes including Class Room Pilots, User
Acceptance Testing, and Training.

·         Possess necessary expertise and knowledge to be able to advise the
client on best practices according to industry standards, and how to put
those best practices in place.

·         Experience working with government clients would be a plus.

·         Excellent communication skills and ability to work with various
divisions and users.

·         Demonstrated project management skills, knowledge of project
management tools and methodologies.

**

*Other Requirements*

Vendor must provide written consent from the Candidate signifying Vendor has
exclusive right to represent him/her for this position.

Sareen Bhaskaran
Resource Manager
Prosoft Cyberworld Group
630-371-0530 ext 145
sar...@prosoftcyberworld.com
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