Hi,

Please send the resumes to m...@aim-cc.com ASAP. thank you...!


*Need: Application Support Manager*

*Location: NYC. *

*Contract Position. *

*Duration: 3-6+ months. *

*Rate: Best Low rate. *



*Consultant Application Support Manager. *



The ideal candidate must demonstrate the ability to plan, direct, train,
coordinate and supervise the duties of team members to achieve maximum
efficiency and output. He/she must be a hands‐on professional who will be
responsible for the deployment and configuration of trading applications in
the test and production environments, as well as the completion of
operational acceptance testing.

* *

*Responsibilities include:*

* Perform the installation and configuration of application software across
test and

Production environments

* Manage group's assigned project activities by setting priorities and
organizing workload

to meet deliverables efficiently and effectively

* Define and execute Operational Acceptance Test cases based on technical
requirements

for trading applications and operational support tools

* Coordinate, document and report daily test activities and support metrics

* Troubleshoot and assist in the mitigation and escalation of incidents in
test and production

* Serve as problem manager for production application issues

* Provide level II technical support

*
Required Experience:*

* 10+ years hands‐on experience supporting applications on a large
distributed environment

* In depth experience in diagnosing and solving software/hardware
operational problems

and in determining course of action required

* Highly proficient with Linux and Windows operating systems

* Strong project management experience

* Change management, release and deployment management experience

* Application software testing experience

* Scripting knowledge (preferably Python or Perl)

* Strong written and verbal communication skills

* Understanding of ITIL framework and processes preferred

* Bachelor's degree in related field

* This position will require regular interaction with various support
groups, end‐users and

management of all levels







Linda Monalisa

Aim Computer Consulting

N. Laurel Park Drive,

Suite #513,

Livonia, MI-48152

Phone:  734-591-3562 Extn.1+172

Fax: 734-418-2603

*m...@aim-cc.com* <m...@aim-cc.com>**

*www.aim-cc.com* <http://www.aim-cc.com/>**



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