Hi,
Please send resume to an...@aim-cc.com Please do let me know if you have anyone fit for this position. Thanks ! They do not have to be local and they will hire off a phone screen. C2C $40 /hr C2C Location: Des Moines, IA or Columbus, OH Start: 08/03/09 End: 12/31/09 *Short Description:* · Looking for a Genesys Agent Desktop SME - Primary work location can be Columbus or Des Moines. Working with the Contact Center. *Complete Description: *** · Under general direction, has duties of instructing, directing, and checking the work of less experienced staff. · Leads a team that formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. · Devises and modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. · Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. · Not only possesses full technical knowledge of most phases of systems analysis, but also considers the business implications of the application of technology to the current and future business environment. - Acts a team leader for projects with moderate budgets or of a short to intermediate duration. *Behavior Characteristics: *** · Eight years of experience in programming and systems analysis. · Three years of experience in project mgmt is preferred. - Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred. *Skill* ** *Required / Desired* ** *Amount of Experience* ** *Expertise Rating* Genesys-IVR Required 4- In-Depth Knowledge Complex Contact Center Experience Required 4- In-Depth Knowledge Syntellect IVR Required 4- In-Depth Knowledge Genesys CTI Routing experience Required 4- In-Depth Knowledge Genesys Reporting Required 3- Working Knowledge *Have a blessed day!*** *Thanks & Regards* *Annie Mark **|*Aim Computer Consulting | 734-591-3562 EXT: 1+180|Fax : 734-418-2603 Mail id: an...@aim-cc.com Yahoo IM: annie_...@yahoo.in Visit our Website at www.aim-cc.com _________________________________ Please visit www.NRIYP.com <http://www.nriyp.com/> New generation Yellow pages for NRI’s Classifieds<http://www.nriyp.com/Classifieds/Classifieds_Home1.aspx?Country=> |Yellow Pages <http://www.nriyp.com/>|Travel<http://www.nriyp.com/Travel/TravelHome.aspx> |Classmates <http://www.nriyp.com/Classmates/Classmates_HomePage.aspx> --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Microsoft DOTNET ASP, C++, SQL SERVER" group. ------------------------------------------------------------------------------------------------------------- ------------------------------------------------------------------------------------------------------------- For stunning photoshop tutorials, visit: www.psd-help.blogspot.com ------------------------------------------------------------------------------------------------------------- ------------------------------------------------------------------------------------------------------------- -~----------~----~----~----~------~----~------~--~---
