Documenting lobbying isn’t the same thing as “lobbying away your flight 
compensation.”  It’s a mistake to take the originally-planned rule seriously 
after the Biden administration slow-walked it.  The only added it to the 
Unified Agenda as Biden’s term was ending and never formally even promulgated a 
rule.  This was Biden’s effort offered as a ‘if I get re-elected’ thing. It 
likely wasn’t even legal to begin with (which is why the Biden administration 
asked Congress to pass legislation for it as well).  

 

Gary Leff

 

From: Tom Ronell via Mifnet <mifnet@lists.mifnet.com> 
Sent: Monday, September 8, 2025 8:21 AM
To: The Mifnet <mifnet@lists.mifnet.com>
Cc: Tom Ronell <tron...@verizon.net>
Subject: [Mifnet 🛰 74012] FW: How airlines lobbied away your flight compensation

 

 

 

  
<https://eotrx.substackcdn.com/open?token=eyJtIjoiPDIwMjUwOTA4MTAzMTIxLjMuNzA0YWE0ZTM4MWUzMjJkMUBtZy1kMC5zdWJzdGFjay5jb20-IiwidSI6MjA0NDE4MDYsInIiOiJ0cm9uZWxsQHZlcml6b24ubmV0IiwiZCI6Im1nLWQwLnN1YnN0YWNrLmNvbSIsInAiOjE3MzAzMzg4OSwidCI6Im5ld3NsZXR0ZXIiLCJhIjoiZXZlcnlvbmUiLCJzIjoxNjY0LCJjIjoicG9zdCIsImYiOnRydWUsInBvc2l0aW9uIjoidG9wIiwiaWF0IjoxNzU3MzI3NTc4LCJleHAiOjE3NTk5MTk1NzgsImlzcyI6InB1Yi0wIiwic3ViIjoiZW8ifQ.XB-V3KUtehMn92yrrzjsml6MNkhwbNrHir6Spnk3Z1c>
 

After a $62 billion federal bailout, the airline industry secures the repeal of 
a key consumer protection.

͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏  
   ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     
­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏ 
    ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏    
 ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     
­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏ 
    ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏    
 ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     
­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏ 
    ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏    
 ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     
­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏ 
    ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏    
 ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     
­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏ 
    ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏    
 ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     
­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­

                        
        


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 How airlines lobbied away your flight compensation


After a $62 billion federal bailout, the airline industry secures the repeal of 
a key consumer protection.





 <https://substack.com/@juddlegum> Judd Legum



Sep 8

 


 





 
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<https://open.substack.com/pub/popularinformation/p/how-airlines-lobbied-away-your-flight?utm_source=email&redirect=app-store&utm_campaign=email-read-in-app>
 READ IN APP


 

        
 
<https://substack.com/redirect/ff0939e4-e241-4455-9209-56358566d581?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 

        

(Photo by Mostafa Bassim/Anadolu via Getty Images)

If passengers book a flight from the European Union and it is canceled or 
significantly delayed for reasons within the airline's control, passengers are  
<https://substack.com/redirect/2187a697-cec1-4a23-93e1-50d5fa317bcc?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 entitled to cash compensation. Under rules that have been in place since 2005, 
passengers receive €250 to €600 (roughly $300 to $700) depending on the length 
of the delay and the distance of the flight. This system ensures that 
passengers don't bear the full burden of delayed travel and provides a strong 
incentive for airlines to provide on-time service.

In the United States, things are very different. Passengers are not entitled to 
any compensation if their flight is delayed or canceled. (If the flight is 
canceled, passengers are entitled to a  
<https://substack.com/redirect/7dbe7204-5ff8-43bf-9446-5e140c188397?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 refund of the purchase price.) On a voluntary basis, a few airlines  
<https://substack.com/redirect/211507f6-bfd9-4800-9463-48a8ed0b1b6a?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 provide travel vouchers as compensation for long delays. No airline in the 
United States provides cash compensation.

That was supposed to change.

In May 2023, President Biden announced that his administration was proposing a 
new rule that would require all airlines to compensate passengers for 
significantly delayed or canceled flights. Under the rule, travelers in the 
United States would receive  
<https://substack.com/redirect/94392b01-2268-44d4-acfe-192c847c9fc3?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 $200 to $775 for significant flight delays or cancellations caused by the 
airline. In 2023, 93,897 domestic flights were canceled and 95,024 were delayed 
more than three hours.

The rule was  
<https://substack.com/redirect/9b2dc02a-321a-4504-b2e2-8f3177414809?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 formally proposed in December 2024. Domestic airlines are well-positioned to 
absorb these costs. In the second quarter of 2025, for example, Delta recorded 
a  
<https://substack.com/redirect/c2dd1192-bff1-4a8a-b580-a515b3c09fb3?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 $2.1 billion profit. The last 12 months have been profitable for most 
airlines, including Delta ($4.5 billion), United ($3.3 billion), American ($567 
million), and Southwest ($392 million).

When the pandemic threatened the airlines' bottom line, the industry received  
<https://substack.com/redirect/bdb9fa9a-df07-4e1b-8654-7098b7373437?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 $62 billion in bailouts from taxpayers. The bulk of that money will never be 
repaid.

Last week, however, the Trump administration  
<https://substack.com/redirect/cd0ce142-c3d6-4b60-9590-07ebd1ae070a?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 quietly canceled plans to compensate U.S. passengers for delays and 
cancellations. A short entry in the Federal Register said that the rule was 
being withdrawn "[c]onsistent with Department and administration priorities." 
In a  
<https://substack.com/redirect/2ab20565-587b-4388-821d-672297664beb?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 statement to the media, the Department of Transportation said, "Some of the 
rules proposed or adopted by the previous administration went beyond what 
Congress has required by statute, and we intend to reconsider those 
extra-statutory requirements."

"We are encouraged by this Department of Transportation reviewing unnecessary 
and burdensome regulations that exceed its authority and don’t solve issues 
important to our customers," Airlines for America, which represents Alaska 
Airlines, American Airlines, Delta Air Lines, JetBlue, Southwest Airlines, 
United Airlines, Hawaiian Airlines,  
<https://substack.com/redirect/dacf2f25-5508-4806-a106-9131dfce41bb?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 said in a statement.

The decision to reverse the proposed consumer protections, which are  
<https://substack.com/redirect/708ba909-e71c-4d16-9ee1-6171d4a75ee8?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 very popular, came after an aggressive lobbying campaign by Airlines for 
America and individual airlines. The industry used its influence, cash, and 
flattery to get their way.


Appointing a former airline lobbyist as Secretary of Transportation


The groundwork was laid to repeal the passenger compensation rule with the 
confirmation of former Congressman Sean Duffy (R-WI) as Secretary of 
Transportation. In 2020, Duffy was  
<https://substack.com/redirect/d6897387-4287-49d3-b414-f309a4cfc1ea?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 hired as a lobbyist for The Partnership for Open and Fair Skies, a coalition 
that includes American Airlines, Delta Air Lines, and United Airlines. In the 
first three months, the coalition paid Duffy's lobbying firm, BGR Government 
Affairs,  
<https://substack.com/redirect/4a74131e-bd0f-4cb2-a17a-087458388d79?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 $50,000 to represent the industry's interests.

Even after his lobbying role ended, Duffy continued to advocate for and defend 
the airline industry. After  
<https://substack.com/redirect/04d4fc7f-fc31-4b99-99e9-440b8d9135b3?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 Southwest Airlines "cancelled 16,900 flights and stranded over two million 
passengers over the 2022 Christmas holiday and into the New Year," Duffy 
defended the company on national TV. "Capital markets work. … Southwest will 
fix this, [former Secretary of Transportation] Pete Buttigieg never will," 
Duffy  
<https://substack.com/redirect/640b91d2-1acd-418f-84f2-29e141e78ef7?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 said on Fox News on December 29, 2022.

Unsurprisingly, the airline industry was ecstatic when Duffy was subsequently 
nominated for Secretary of Transportation. "We are thrilled that 
President-elect Trump has chosen Congressman Duffy to lead the Department of 
Transportation," Airlines for America said in a  
<https://substack.com/redirect/9573e9b2-456f-4cff-9136-fd849ed04617?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 statement. "Congressman Duffy has a proven track record for getting things 
done, and we are eager to collaborate with him on key issues impacting the U.S. 
airline industry."

Duffy was confirmed by a vote of  
<https://substack.com/redirect/72fa4bec-ed2b-4e3c-898f-c8a25782e107?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 77-22. During his Senate hearings, Duffy was  
<https://substack.com/redirect/6aed645c-d469-4abd-bbeb-5aab69184add?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 not questioned aggressively on "his longstanding ties to the airline industry 
or his vision on consumer protection."


Hiring the most influential lobbyist in the Trump orbit


Even with Duffy in charge of the Department of Transportation, the airline 
industry left nothing to chance. On  
<https://substack.com/redirect/c82524e8-9964-4de4-b5f1-de48e5eac1e4?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 February 10, 2025, Airlines for America hired Brian Ballard, the lobbyist who 
is widely known as having the most influence over Trump and his administration. 
Airlines for America is paying Ballard Partners  
<https://substack.com/redirect/c82524e8-9964-4de4-b5f1-de48e5eac1e4?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 $70,000 every three months to represent its interests. Trump's Chief of Staff, 
Susie Wiles,  
<https://substack.com/redirect/9c1dc863-7a43-4f0d-94f9-eaebb32a123a?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 previously worked at Ballard Partners.

United Airlines also hired Ballard in March 2025 and is paying his lobbying 
firm  
<https://substack.com/redirect/52aa52ab-62f5-43f2-96c0-1566cc25cdac?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 $90,000 per quarter.


Flattery and millions of dollars for Trump


Major airlines benefiting from the repeal of the passenger compensation rule 
donated millions to Trump's inauguration and showered Trump with praise.

Shortly after Trump's 2024 election, Delta CEO Ed Bastian called Trump a " 
<https://substack.com/redirect/b0d60f29-a706-4daf-ab79-1143bd647ce5?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 breath of fresh air" and praised Trump for pledging "to take a fresh look at 
the regulatory environment, the bureaucracy within government, and the 
overreach our industry has experienced over the past four years." Delta later 
donated $1 million to Trump's inauguration.

United  
<https://substack.com/redirect/3fa7befe-54ec-449c-8b59-aebcb0589263?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 also donated $1 million to Trump's inauguration. In April, when Trump began 
imposing draconian tariffs long opposed by the business community, United CEO 
Scott Kirby  
<https://substack.com/redirect/f4fd8f4a-af74-444e-82f6-4650e6f2585f?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 defended Trump. Kirby said that Trump "has a genuine desire to make things 
better for middle-class Americans" and advised people concerned about the 
tariffs to "take a breath."

Southwest CEO Robert Jordan said he believed the Trump administration would " 
<https://substack.com/redirect/e35f2f93-cb33-483c-88f4-30eac03dcd9f?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 be a little more business-friendly" and was hopeful that the Department of 
Transportation under Trump would be "a little less aggressive in terms of 
regulating or rule-making."

In an April  
<https://substack.com/redirect/5d656e22-d461-407d-9305-69baa6d88aca?j=eyJ1IjoiYzY0enkifQ.h9nnkpAdTQd_3QNjnWkbxoXy1eXPuug16vCCghBcqyg>
 letter to the Department of Transportation, Airlines for America lauded the 
Trump administration while harshly criticizing his predecessor. "We write to 
share our appreciation and support of President Trump’s deregulatory agenda and 
directives," the group wrote. "We look forward to President Trump and Secretary 
Duffy returning the Department to its clear and narrow mission and authorities 
and fully supporting Congress’s ongoing mandate to deregulate the airline 
industry." The letter claims the "the Biden/Buttigieg DOT issued overreaching 
rules regarding airline refunds, while also cherry-picking statutory 
authorities that supported its agenda." It claims refunds "do not benefit 
passengers, whose primary objective is to get to their destination, not get 
refunds."

 

                

 





 
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<https://eotrx.substackcdn.com/open?token=eyJtIjoiPDIwMjUwOTA4MTAzMTIxLjMuNzA0YWE0ZTM4MWUzMjJkMUBtZy1kMC5zdWJzdGFjay5jb20-IiwidSI6MjA0NDE4MDYsInIiOiJ0cm9uZWxsQHZlcml6b24ubmV0IiwiZCI6Im1nLWQwLnN1YnN0YWNrLmNvbSIsInAiOjE3MzAzMzg4OSwidCI6Im5ld3NsZXR0ZXIiLCJhIjoiZXZlcnlvbmUiLCJzIjoxNjY0LCJjIjoicG9zdCIsImYiOnRydWUsInBvc2l0aW9uIjoiYm90dG9tIiwiaWF0IjoxNzU3MzI3NTc4LCJleHAiOjE3NTk5MTk1NzgsImlzcyI6InB1Yi0wIiwic3ViIjoiZW8ifQ.U74cExckoB45RfyxIlihyaEBqD82d0ko9nIqvwB4mXM>
   
<https://email.mg-d0.substack.com/o/eJw8kEmO7CAQBU9T7L7FZIwXnMVKQ7o-agYLkmq5T9-qQb2NVIZCzwPhvbbLnbUTC84oOObA0IllXpRcZisYZohpu2PBBoRhA_q7LnYxnP1363oIY2ZrrPDA9axniX5XUh3BBK8ki05yOfOVW8GVkGJS08I1gEZlBSopg7hpnu__Ap_62DuB_5p8zSz27Wj4SnDUBrJn6AYjRCweHT6wXbV8cAxOLIorZe36JnSd6Ap-94RE2Ng59s3XnEeJdG1YYE8YPuKxp-iBYi0vkTGaNUetFkzppvkDW_ypZSpIrI891AyxuLOeI0GL5agtv54ZvcccHdtTJLnWwnLDHk7-BgAA__-GXXpc>
 

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