Hello,
The model we have in our MFI is that all the branches have their own Mifos
installations and we send database dumps every week to update at their site.
Support is through phone calls and they have little IT skills so its very
hard to get tomcat error logs from some of this sites. They sent me this
error that they get when they try to access the client dashboard. Can anyone
assist with where the problem is?
Polly.
*HTTP Status 500 - *
------------------------------
*type* Exception report
*message*
*description* *The server encountered an internal error () that prevented it
from fulfilling this request.*
*exception*
javax.servlet.ServletException: java.lang.ClassFormatError: Incompatible
magic value 0 in class file
org/apache/jsp/pages/application/client/jsp/viewClientDetails_jsp
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:274)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1063)
org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:263)
org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:386)
org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:318)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:229)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.mifos.framework.security.util.LoginFilter.doFilter(LoginFilter.java:85)
org.mifos.framework.persistence.DatabaseInitFilter.doFilter(DatabaseInitFilter.java:51)
*root cause*
java.lang.ClassFormatError: Incompatible magic value 0 in class file
org/apache/jsp/pages/application/client/jsp/viewClientDetails_jsp
java.lang.ClassLoader.defineClass1(Native Method)
java.lang.ClassLoader.defineClassCond(Unknown Source)
java.lang.ClassLoader.defineClass(Unknown Source)
java.security.SecureClassLoader.defineClass(Unknown Source)
java.net.URLClassLoader.defineClass(Unknown Source)
java.net.URLClassLoader.access$000(Unknown Source)
java.net.URLClassLoader$1.run(Unknown Source)
java.security.AccessController.doPrivileged(Native Method)
java.net.URLClassLoader.findClass(Unknown Source)
org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:134)
org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:66)
org.apache.jasper.JspCompilationContext.load(JspCompilationContext.java:598)
org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:144)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:329)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:337)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1063)
org.apache.struts.tiles.TilesRequestProcessor.doForward(TilesRequestProcessor.java:263)
org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:386)
org.apache.struts.tiles.TilesRequestProcessor.processForwardConfig(TilesRequestProcessor.java:318)
org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:229)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.mifos.framework.security.util.LoginFilter.doFilter(LoginFilter.java:85)
org.mifos.framework.persistence.DatabaseInitFilter.doFilter(DatabaseInitFilter.java:51)
*note* *The full stack trace of the root cause is available in the Apache
Tomcat/6.0.16 logs.*
------------------------------
*Apache Tomcat/6.0.16*
------------------------------------------------------------------------------
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