I want to echo all that's being said here regarding both the need to remain
close to users and for technical leadership of the platform.
Our community has two existing levers we can easily expand on to get closer
to users - the environment in which to provide feedback and our
Specialists.
The first is creating an open environment to capture user feedback and
translate into executable product requirements. This open environment
includes tools, process, and culture. Regarding tools we have our existing
feature requests in JIRA
http://mifos.org/product/features/request-new-feature and UserVoice. We
must improve on the process making it clear and simple to submit feedback
and know how that feedback might make its way into the product roadmap. The
most important step is the culture - the community must have a strong
culture both in terms of users/implementers being willing to actively share
their feedback and document their needs but also having a product
development approach that listens to this feedback and responds to it.
Currently, we already have a great channel to listen to our users, the
Specialists that are serving these local markets. We need to be more
responsive to their needs and equip them with the tools to capture feedback
of their users and openly share back with the community.
Concerning technical leadership of the platform, for the community to
continue the growth and evolution Mifos, they'll need vision and
architectural guidance from the previous core team and the opportunity to
contribute. At this junction, it's essential that past members of the
development team and volunteer contributors to the core lead the community
in laying out a solid product vision and an approach thats welcoming to all
contributors. We have an active community of untapped potential -
developers from our Specialist ecosystem, new and existing volunteers that
all have the capacity to carry development forward but need to be given that
responsibility and mentored. Although our team of senior-level contributors
will be small, their efforts will be significantly multiplied by focusing on
empowering the community.
Ed Cable
Mifos Community Manager
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