Hey all,
I wanted to discuss the feasibility of an idea I had a while back that has
just come to mind again when discussing client exit surveys.
I think a powerful way to leverage our question groups feature to
differentiate Mifos and offer nice functionality that the community can
openly contribute to is the concept of Question Group templates available
in a Question Group repository or shipped with each Mifos release. These
would almost be an a
Knowing that there are common surveys or question groups that might be
relevant to many MFIs, we could make available pre-configured question
groups that users can choose to enable/install.
Think of it as being similar to Microsoft Templates or Google Doc
templates. You can upload the question group and then modify it to suit
your needs.
The specific use case that I had in mind now was around the client exit
survey - these are becoming ever more important for MFIs in measuring their
social indicators and their overall level of client satisfaction. There is
also movement to standardize on certain templates. It would be a nice
commitment to emphasizing social performance in Mifos by beginning to
package up these pre-configured question groups and offering them.
My main questions are:
1) Is packaging these up doable? Would they be similar to the format in
which PPI XML Surveys are uploaded and activated as a question group in
mifos?
2) What would be best way to ship them? Like we do with PPI XMLs?
3) Is this something users are interested in? What Question Group templates
would you like to see? Checklists? Exit Surveys? Performance Surveys?
I'm discussing some of these ideas around client exit surveys built into
Mifos and wanted to explore any possible limitations.
Ed
------------------------------------------------------------------------------
Cloud Services Checklist: Pricing and Packaging Optimization
This white paper is intended to serve as a reference, checklist and point of
discussion for anyone considering optimizing the pricing and packaging model
of a cloud services business. Read Now!
http://www.accelacomm.com/jaw/sfnl/114/51491232/
_______________________________________________
Mifos-users mailing list
Mifos-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/mifos-users
