Ed,
I will also try to attend these user meetings, if you think it will be
helpful. I thought I was unavailable during last week's meeting, because I
was thinking 1530 Pacific, not GMT. I'm not quite used to working with
this global team structure. :-)
Also one thought for you this evening: I get a sense there will need to be
two intertwined efforts for the non-technical folks, one for the
documentation (installation, usage, etc.) and one for the support process
when they have questions and problems.
I can tell Mifos is very developer-driven, which has its own set of
strengths. But, depending on how many less-technical people you expect to
interface with the community, it may be beneficial to create a fairly
defined and structured process they follow to get their needed help.
The reason I say the two efforts are intertwined is that what does/will
exist to support these people affects how the documentation is designed.
Ideally, of course, the documentation and support efforts for more
technical people, such as implementation partners, will be designed
hand-in-hand with the less-technical efforts. But I understand this may
not be realistic due to resources, or maybe due to the nature of an open
source community. My previous experience is definitely with small, nimble,
fairly closed groups, so I'm looking to learn.
Thanks,
Todd
On Thu, Feb 6, 2014 at 6:48 AM, Ed Cable <[email protected]> wrote:
> Reminder about our user meetup taking place in just under an hour.
>
> Ed
>
>
> ---------- Forwarded message ----------
> From: Ed Cable <[email protected]>
> Date: Wed, Feb 5, 2014 at 4:50 PM
> Subject: Mifos User Meet-up Thursday February 6 at 1530GMT
> To: mifos-users <[email protected]>
>
>
> Hi all,
>
> Our bi-weekly user meetup is taking place this Thursday, February 6 at
> 1530GMT via GoToTraining.
>
> Ashok will be continue his demo and walkthrough of all the functionalities
> in the community app. This week he'll focus on charges and fees - walking
> through how to define them, and the various ways charges and fees can
> applied to clients and accounts.
>
> We'll also do another quick walkthrough of MifosConnect our Social Q&A
> platform and knowledge management portal powered by AnswerHub since it was
> a little problematic due to technical difficulties during last meeting.
>
> We'll be using GoToTraining for our screen share and audio.
>
> You can register for the meetup at:
> https://attendee.gototraining.com/rt/8133286876815830273
>
> Details on the meetup:
> https://mifosforge.jira.com/wiki/display/RES/02.06.2014+User+Meetup
>
> Live notes: https://hackpad.com/Mifos-User-Meetup-02.06.2014-mN3sgwyVDG1
>
> Calendar Invite: http://goo.gl/lleJPT
>
> Note and audio recording from last meeting: https://
> mifosforge.jira.com/wiki/display/RES/01.23.2014+User+Meetup
>
>
> Cheers,
>
> --
> *Ed Cable*
> Mifos Community Manager
> Director of Community Programs, Mifos Initiative
> [email protected] | Skype: edcable | Mobile: 484.477.8649
>
> *Collectively Creating a World of 3 Billion Maries |
> *http://openmf.org<http://mifos.org>
> <http://facebook.com/mifos> <http://www.twitter.com/mifos>
>
> *Note:* As of Jan 1, 2014 my email has changed from
> edcable@*openmf*.org<[email protected]>
> to edcable@*mifos*.org <[email protected]>. Please update your address
> book accordingly.
>
>
>
>
>
> --
> *Ed Cable*
> Mifos Community Manager
> Director of Community Programs, Mifos Initiative
> [email protected] | Skype: edcable | Mobile: 484.477.8649
>
> *Collectively Creating a World of 3 Billion Maries |
> *http://openmf.org<http://mifos.org>
> <http://facebook.com/mifos> <http://www.twitter.com/mifos>
>
> *Note:* As of Jan 1, 2014 my email has changed from
> edcable@*openmf*.org<[email protected]>
> to edcable@*mifos*.org <[email protected]>. Please update your address
> book accordingly.
>
>
>
>
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