Hi Esther,
If you are getting a message savings not sufficient then could be a possibility
there is a minimum balance set and you are trying to forfeit savings which will
draw the account to below the set minimum balance. Check the account settings
properly.
What do you mean the account to pay does not pick? Are you able to filter the
client name on transfer window? If yes then select account type and then rhe
account to pay.
We could help you if you face more challenges.
Regards,
Zayyad A. Said
Sent from Samsung tablet
Esther Musyimi <lemeta1...@yahoo.com> wrote:
hi,
Am trying to forfeit savings of client whose loan is overdue but when doing the
transfer to pay, the account to pay does not pick,what could be the issue or
gives message savings not sufficient?
also can i be included in the interview on the project of group summary and
savings?
Rgrds
Esther lemeta
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