Hi Mexina 

 

Thanx for taking your time to look at my issue, may be to clarify further the 
savings product was never set to allow overdraft, nor minimum and maximum 
allowed, see attached pic for product,  this might be a bug cz that savings 
account nolonger accept even a withdrawal nomatter how much you put as a 
deposit it keeps saying insufficient balance.

 

Regards 

 

Innocent Marozva

Taat Consulting Ltd

www.taatconsulting.com <http://www.taatconsulting.com>  | +263 716 634 105

 

From: Mexina Daniel <mexina@singo.africa> 
Sent: 05 April 2019 09:00
To: innoc...@taatconsulting.com; A good place to start for users or folks new 
to Mifos. <mifos-users@lists.sourceforge.net>; Mifos software development 
<mifos-develo...@lists.sourceforge.net>
Subject: Re: [Mifos-users] Client Savings Account Failing to do undo 
transaction/or pay a loan after an overdraft was passed on

 

Hello Innocent

I followed your explanation and to my end it worked fine.

>From the screenshot of the transactions, the top transaction shows the +ve 
>balance but its very possible that its not the available balance at the moment 
>because its not the last transaction done ( checking on ID). 

Check the "Available Balance" at the summary of the saving account.

Also since your account allow overdraft, that means it was supposed to accept 
even with 0 balance, for this case check the minimum and maximum amount allowed 
for overdraft  to be sure if you still in the allowed range.

Best Regards

On April 4, 2019 at 7:18 PM innoc...@taatconsulting.com 
<mailto:innoc...@taatconsulting.com>  wrote:



Hello everyone,

 

I have a client savings a/c which was overdrawn and the process of paying a 
loan was to transfer funds from savings acc to the client loan account , 
however a deposit was done after an overdraft my issue  is I now have a + 
balance in my client savings acc but if I try to transfer funds am getting 
error :Insufficient funds to complete the transaction , , see attached pic 

 

If I try to undo that transaction which was overdrawn upon clicking undo 
button, the button doesn’t allow

 

Regards

 

InnoMarozva

 

 


 

_______________________________________________
Mifos-users mailing list
Mifos-users@lists.sourceforge.net <mailto:Mifos-users@lists.sourceforge.net> 
https://lists.sourceforge.net/lists/listinfo/mifos-users

 

Mexina Daniel

Singo Africa Limited

Mbezi Beach "B"  | Mwai Kibaki Road | 6 Wasafi Str.
P.O BOX 78908 | 14121 Dar es salaam

+255 71 211 0791 | +255 22 261 8511

amala.co.tz <https://amala.co.tz/>  | singo.africa <https://singo.africa> 

          

_______________________________________________
Mifos-users mailing list
Mifos-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/mifos-users

Reply via email to