Hi all,

I've alluded to this in a couple posts but wanted to formally announce and
soft-launch the new forum tool hosted by Mifos for both the Mifos and
Fineract communities. You can check it out and begin posting at
https://discourse.mifos.org. http://forum.mifos.org should redirect to
there as well. Just click sign up to get going! Yo

Discourse blends the best of both worlds of forums and mailing lists along
with added tools for gamification and badging. This forum will provide a
robust and user-friendly medium of collaboration that will nicely
complement and augment the Fineract developer mailing list and Gitter
chatrooms we already have. It will allow us to consolidate over time some
of other collaboration channels like the Mifos mailing lists and
MifosConnect Q&A platform. It will also enable new forms of collaboration
by providing an effective medium for free-form discussion across the
community beyond just developing or using the software, i.e. industry
trends, etc as well as power our jobs and services marketplace to help
connect users with paid support offerings.

*How to Join *
We are in the process of migrating user accounts from Google Groups but
right now the best means to start using the forum is to click Sign Up from
the top link - you can create an account using your existing Facebook,
Google, or Github logins. After creating an account, feel free to edit your
profile too so others can know more about yourself.

*Share Your Feedback*
This is a soft launch - we're working on user migration, migration of old
posts/content, continuing to refine categories and topics, badges - we
welcome any and all feedback and bugs or usability issues to fix. Old
content still needs to be cataloged as well. Feedback on the Forum itself
can be added in the Meta Category. If interested in acting as a moderator,
please let me know and I'll add you.

Read on below for some of the benefits of the tool. We'll put all this in a
blog post with a few more details (namely around notifications/emails,
etc.) to help you get the most out of the tool.

Thanks to Kerlyn who led the setup and configuration of Discourse along
with migration of content from our Google Groups as part of her Outreachy
internship.

*Improved User Experience Over Mailing Lists*

   - Highly Searchable and Indexable - posts are both very discoverable via
   the forum itself but also positioned well in Google searches (which is a
   downside of the Apache mailing list archives)
   - Ease of Posting - WYSIWYG editor
   - Mailing List Functionality - You have a range of options to be
   notified- for each topic you create you will automatically get
   notifications, you can also watch topics to get notified, and get notified
   when someone tags you in the topic (@username). To modify the settings for
   a topic, click the box below and select "Watching, Tracking, Normal, or
   Muted". You can also get notifications at category and subcategory levels.
   To enable these notifications via email, you must navigate to your personal
   settings --> email and turn on mailing list mode. You'll then receive an
   email per post and can reply via email or create new topics via email.
   - Better Navigation - topics are organized by category and sub-category
   along with tags.
   - Better moderation of topics

*Augments other Communication Channels*
Discourse will nicely augment the fineract mailing list and the Mifos
Gitter chatrooms - there's been a lot of interest in a community-wide slack
channel and we a more robust asynchronous communication channel is better
than a real-time chat tool.

   - Reduce noise and chatter that's on the public mailing list
   - Provide a more interactive and widespread channel for communication
   than the mailing list but not as open-ended as Slack or Gitter.

*Consolidation*

   - With the Fineract Dev list as the main community mailing list, the
   intent of the Mifos Discourse forum is to phase out our Mifos developer and
   user mailing lists by providing a forum-like tool that you can reply to via
   email. With it's Q&A features and ability to mark posts as solved, we're
   going to use the Support Section to replace our Q&A Platform, Mifos
   Connect.

*Improved Collaboration*
Discourse' feature set and library of plug-ins will help to improve
collaboration

   - Working Groups - categories and/or groups can be used for our specific
   working groups like DFS, Scalability & Performance, etc.
   - Improved community identity - Profiles and in the future badges can
   help community members better self-identify and discover others.
   - Jobs & Services Marketplace - the forum like-capability and centrality
   of Discourse will allow us to reinvigorate our previous attempt at a jobs
   marketplace which never took off on mobile.io.
   - Polls and other features - a wide variety of other tools like polls,
   events etc can be explored to help the community.

Discourse is used by a lot of our peer projects like ODK and OpenMRS so we
can share in the many lessons learned and best practices they've attained.

Cheers,

Ed
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