In this case, all the computers we are testing with are wired

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Scott Reed
Sent: Thursday, July 10, 2014 6:27 AM
To: Mikrotik discussions
Subject: Re: [Mikrotik] Throughput Problem on Mikrotik RB951

This one may be something for the OP to look at.
If the customer is connected wireless on b at 11Mbps, 3-5M is about all they 
will get on a speed test.
If the customer is connected faster, then maybe it is something else.

On 7/9/2014 6:38 PM, Scott Lambert wrote:
> I use a RB951Ui-2HnD wirelessly at my house.  It is in my basement, 
> connected via 100Mbps ethernet to the CCR1036 at the base of my tower 
> which then crosses an AirFiber 24 link to the office.  I can move as 
> many bits per second as the wireless between my 4 year-old MacBook Pro 
> and the 951 can handle.  My downloads are usually between 10 and
> 30 M bits per second.  It tends to depend on the site from which I am 
> downloading.
>
> On Wed, Jul 09, 2014 at 03:47:31PM +0000, Justin Marshall wrote:
>> Having an issue with a few customers behind RB951 Mikrotiks. All of 
>> these customers are on bridged Canopy 100's.
>>
>> Running a test from the Mikrotik (tools/bandwidth test) to a Mikrotik 
>> we have setup at our office I'm seeing 8-10.2Mbps down.  However when 
>> the customer runs a speedtest (regardless of which speedtest server) 
>> they usually max out around 3Mbps down.
>>
> I presume you run the MikroTik test, the customer runs the speedtest, 
> you run the MikroTik test, ..., in rapid succession and the results 
> follow the device all the time?
>
> Usually max out around 3Mbps?  Do they *ever* max out above 3Mbps?
>
> What are the exact options you are using to test with from the mikrotik?
> Have you tested with TCP as well as UDP and gotten the same speeds?
>
> Put this on the PC and test with it:
>
>     http://www.mikrotik.com/download/btest.exe
>
> It is not working under Wine on my Mac at the moment.  I've not 
> actually used it before.  It seems to be less feature rich than the 
> RouterOS built-in test.  Winbox works like a treat under Wine.
>
> Using it should allow you to determine if the test methodology is 
> making a difference in speed or if it is the device which is running 
> the speed test, if it actually works.  Also you can test between the 
> PC and the on-site 951 as a control.
>
> Do large file downloads get the same rates as the speedtests?
>
>> One customer in particular was really helpful on trying to narrow 
>> down what could be causing this.  He tried 3 different computers 
>> (both wired and wireless), 2 different cables between the computers 
>> and the RB951, and different ports on the RB951.  He also gave me 
>> teamviewer access to one of these (wired to the RB951) to try a few 
>> different things.
>>
>>
>> So far I tried:
>>
>> Upgraded to 6.15 firmware, did the /system routerboard upgrade.
>>
>> I've removed all traffic shaping rules that could possibly be 
>> effecting their speed.
>>
>> Tried using a src-nat rule in lieu of masquerade.
>>
>> Also tried 2 different browsers to make sure it wasn't just a browser 
>> issue on the computer I had teamviewer access to.
>>
>> Has anyone else experienced this, or have any other suggestions to 
>> try?
> Where do you rate limit your customers, if you do?
>
> What do you use to rate limit your customers?
>
> If you hook a laptop directly behind the bridged Canopy 100, with the 
> same IP as the 951 had, what speed does the laptop get?
>
> We don't have much Canopy gear; and I don't admin it.  Ours is 
> ancient, 900MHz, and only does 3Mbps down / 1Mbps up total.  I presume 
> yours is actually able to move the 10Mbps down.
>
> Are you tracking the throughput of your Canopy APs so that you know 
> they have the headroom available while testing?  Can you watch the, 
> 1-3 second average, throughput on the SM and AP while the tests are running?
> And make sure there is no traffic to the tested SM before you run the 
> tests?
>
> What does a /tool traceroute 64.250.34.225 look like?  In RouterOS 
> 6.recent you should be able to let it run for about 90 - 120 seconds 
> to get a good sampling.
>
> Download WinMTR on the PC and run it for a similar period.
>
> Show us the results from both if nothing jumps out at you.  Copy and 
> paste the text, don't give us screenshots.  I am not firing up a GUI 
> mail client....  I'm a grumpy old fart. :-)
>
> The MTR results may indicate where, if anywhere, there is a bottleneck 
> or packet loss.
>
> Re-run WinMTR and do a speedtest at the same time.  We'll expect it to 
> look worse.  The extra stress on the links may make bottlenecks and 
> packet loss more obvious.
>

--
Scott Reed
Owner
NewWays Networking, LLC
Wireless Networking
Network Design, Installation and Administration Mikrotik Advanced Certified 
www.nwwnet.net
(765) 855-1060  (765) 439-4253  Toll-free (855) 231-6239


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