Dear Fredrik Staxeng.

Im sorry to hear you had a bad experience when communicating with our team.

Could you please specify your exact problem, What was the question you
got a snappy answer about
And what was it Linus was right about.

WE at OpenBSD.org works hard to provide a great customer and user experience.

I assure you that we have pointed out to staff members that they have
to provide
precise and courteous answers to customers.

Also the internal guidelines for customer communications have ben
strengthened, To ensure
these incidents shouldnt happen in the future.

Being an opensource project is challenging to ensure conforming
answers, but we have implemented
a proxy where by all team members mail are forwarded and screened for
accuracy and content
and discussed internally before reaching the customer.

Yours sincerely

Chief head of OpenBSD communication department.

(i did fix a typo in documentation once)

On Fri, Mar 9, 2012 at 8:28 AM, Fredrik Staxeng <fst...@update.uu.se> wrote:
> Do you want users at all? Or was Linus right?
> --
> Fredrik Stax\"ang | rot13: s...@hcqngr.hh.fr
> This is all you need to know about vi: ESC : q ! RET

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