On Wed, Jun 07, 2006 at 07:00:00AM -0700, Eliza Mazur wrote:
> Hi Craig,
> 
> Thank you for your reply.  Can you please remove my initial correspondence
> with you from the page [link url] you provided, I do not consent for my
> email address or private correspondence to be published online, thank you in
> advance for respecting my privacy and security concerns.
> 
> Please forgive the confusion, I don't wish to report your company or
> organization for sending spam, my company was actually reported for sending
> spam by your organization [which I believe was a mistake].  I wanted to see
> if I could get additional details about the matter in an attempt to amicably
> resolve the issue.
> 
> If I can get your assurance that my email address and private correspondence
> will no longer be published online, then I would be more than happy to
> discuss the details further.
> 
> I await your reply,
> Elizabeth
> 

I have escalated this case from tier 2 to tier 3 backline at the highest
priority that I have at my disposal. You can rest assured that I
personally will drive this to resolution. Frontline support will
touchbase with you at regular intervals to ensure you are up to speed.

I have 15 years experience as a core software developer for MS Outlook
and have never come across a situation as truely unique as yours.
Including the period when we at M'croSoft had a virus infect 28% of our
L00nix workstations. The worst part was that 47% of our staff became ill
due to the biological attachment. Subsequent upgrades to XP (eXtreme
Protection) aliviated the sneezing sounds whenever a valuable .flu
attachment was opened. 

A revolving door has been installed in our corporate HQ to facilitate
the rapid turnover of spamming staff. This is vitally important for us
in our finacial year end period when our network bandwith should be reserved
for our fiscal calculations.

As I am based overseas, I am unable to offer face time. If you would
like a more personal approach, please feel free to call me on (++91 2326
1377) and quote your unique ticket number: T0553R

Craig.

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