On 9/1/06 9:38 PM, [EMAIL PROTECTED] wrote:

Unfortunately, looking at it from the vendors' side, I can at least
see their point: what is the business case in creating and
maintaining good documentation?  They basically need *financial*
motivation for taking an engineer off a project to write the
documentation (or hire a technical writer, but either way, it's
"intellectual capital" that they perceive as not making money).  I'm
sure a business case could be made, but I'm sure these big vendors
have pretty conservative cultures that discourages out-of-box
thinking.

In this industry parts and products without good documentation are completely clueless.

OpenBSD for example is still alive largely because of the miraculous documentation.

Companies can hold documentation for themselves but they cannot maintain software for hardware without good documentation.

+++chefren

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