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Dear Valued Customer Thank you for your support to Pacific Internet. We appreciate the time you have taken to write to us, and we would like to give you a personal reply. We are currently looking into your enquiry and will be sending you a response within 3 working days. Our Customer Service operates from Monday to Friday, 8.30am to 6.00pm. Enquiries sent after office hours, weekends and Public Holidays will be read by the next working day. For immediate assistance, you may wish to contact the following hotlines. For consumer customers, please call our Consumer Hotline at 6336 6622. For corporate customers, please call our Corporate Hotline at 6226 8668. The following options are available for your selection: Option 1 Sales Option 2 Technical Support (24 hours support) Option 3 Customer Service Alternatively, you may also visit the Online Account Manager at http://www.pacific.net.sg/customer/Online%20Account%20Manager/ for our self-help portal. At your convenience, you may access your Statement of Accounts, details of your usage, change your plans or passwords, and other administration. Thank you for helping us to serve you better. May you continue to surf miles with a smile with Pacific Internet! At your service Customer Service Department Pacific Internet Limited
