Well, I owe New Dimensions a bit of an apology, I called and spoke with Jon
from ND this morning and he was very nice, and responded to my problem by
sending me new strut bearings in replacement for what was damaged, he also
asked if there was anything else that I needed to make things right.
So in essence I apologize for my original post, it was harsh on ND, was a
bit tired when I made the post (was up until 2:00am pulling my struts and
axles out), and had not spoken with ND about the situation yet. I have to
admit I was expecting a different reaction on their part, I think they have
improved their customer service greatly since I last purchased from them.
On this subject I'd like to bore you with one quick kissass note. I think
it's clear that VW owners we have an unfair advantage over other car owners
which we often take for granted. We have more parts, accessories, vendors,
and performance shops available to us than 99% of the other poor souls that
don't own VWs. In short, I think we're pretty lucky to have choices on who
to purchase what from and I feel pretty petty for saying one is better than
the other.
MaTT - Seattle, WA
91 Jetta GLi 16v -black
88 Jetta 2dr -blue
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