It doesnt matter how long it takes to do the job. what matters is what the "book" says it takes to do the job. thats the price you pay when going to the dealer unfortunately. and yes that is expensive if it makes you feel any better... (oweeee)
-Drew -----Original Message----- From: Patrick Austin [mailto:[email protected]] Sent: Tuesday, August 14, 2001 4:10 PM To: [email protected] Subject: Problems with a dealership... Okay, so two and a half weeks ago, my car broke down 100 miles outside of boston, near wilbraham VW. The car would run fine for about 15 seconds after startup, then start to sputter and lose power, and then die. Definately seemed fuel related. You could IMMEDIATELY restart the car and get another 15 seconds of running. So, the car got towed to Wilbraham VW. Call them a day or two later, and they say it's the fuel pressure regulator. This is after a claimed 2 hours of investigation. While it's there, I also have them install a suspension that I'd picked up that afternoon. Two and a half weeks later, the car is JUST getting finished. Today, I call and ask how much the bill is going to be. $1203. Now, the fuel pressure regulator is a $235 part. After 2 hours, they had it properly diagnosed. I'm being charged for 12 hours of labor (total), a set of $195 spark plug wires and ~$60 plugs (which I was never told about until today). A week ago, they said they had 7 hours into it, the suspension was installed and aligned (took 3 hours), the pressure regulator was in place, and they just had some minor pressure regulator adjustments to do after they bought some sort of tool that they didn't have available at the time. My questions: How long should it take to install and 'calibrate' the fuel pressure regulator? Does the regulator even need calibration? What sort of legal options am I going to have? ************** Patrick Austin [email protected] (617)782-9115 ************** _____________ List Sponsor: http://www.netsville.com To remove yourself from this list, send mail to [email protected] with 'unsubscribe a2_16v' in the body of your message See us on the web at http://www.a2-16v.com Visit the 16V Homepage at http://www.gti16v.org _____________ List Sponsor: http://www.netsville.com To remove yourself from this list, send mail to [email protected] with 'unsubscribe a2_16v' in the body of your message See us on the web at http://www.a2-16v.com Visit the 16V Homepage at http://www.gti16v.org
