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A friend thought that you might like the following article from Peppers & Rogers Group. Click on the title to read it, but please keep in mind that you may need to register at 1to1.com to view the entire article.
"AMA Redefines Marketing: Surprise -- It's All About the Customer"
Tiap bulan akan dimuat pesan ber-subject "Forum MM-UGM" yang berisikan penjelasan mengenai Forum MM-UGM ini.
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