Hi Tim,

Thanks for your help.
I checked and sorry the problem was with my update procedure.
After doing the recovery from the previous problem I had then forgotten to
export the files back to mobile.

Sorry to waste your time...

Best regards,
Adrian.

On 17 October 2012 00:46, Timothy Bourke <[email protected]> wrote:

> On Oct 16 at 23:07 +1100, Timothy Bourke wrote:
> > On Oct 16 at 04:13 -0700, [email protected] wrote:
> >
> > > However today I did notice while reviewing on Mnemododo I got a few
> > > cards showing this error:-
> > >
> > > "Unexpected error: card not loaded"
> > >
> > > Then hitting answer the same error was shown.
> >
> > That's odd. That seems to indicate that Mnemododo had trouble reading
> > the CARDS file, which stores the html contents. I have never seen that
> > error (outside of development) before.
> >
> > Would you mind zipping and emailing the whole export directory to my
> > private mail? I promise to keep your card data confidential.
>
> Thanks for forwarding the export directory. There is, in fact, an
> inconsistency in the exported files:
>
>  * STATS.CSV contains 473 entries (see the first line)
>  * IDS only contains 384 entries (count of the number of lines)
>  * CARDS only contains 384 entries (see the first line)
>
> So, Mnemododo is working correctly: the scheduler works with the 473
> entries from STATS.CSV, but then the card loader cannot find any entry
> with a serial number greater than 383.
>
> This means one of two things, either
>  1. there is a bug in Mnemogogo.
>
>  or
>
>  2. something went wrong during synchronization to your phone.
>
> To discount (2):
>
>  * Could you please check the timestamps of the exported files (they
>    do not seem to have been preserved by the zipping)?
>
>  * Could do you please say how you synchronize the exported directory?
>    (i.e., direct export to phone, export then copy, drop box, custom
>           software, etc.)
>
> If there is a problem with Mnemogogo, I would have expected it to have
> manifested before now. Before your next export from Mnemogogo, could
> you please manually delete everything in the export directory
> beforehand? And then, afterward, check that the first lines of
> STATS.CSV and CARDS agree on the number of exported cards?
>
> Tim.
>
>

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