Hi Peter, 

Sorry, I did not reply to you sooner, I was notified that you responded. 
But with your advice, I managed to fix the issue, thank you so much! 

Happy New Year, 
Sim. 

On Friday, November 18, 2022 at 8:21:28 AM UTC Peter Bienstman wrote:

> Any luck? If you have difficulty finding the offending file, I can create 
> a custom debug version for you which will display that information.
>
> Peter
>
> On Thu, Nov 17, 2022 at 8:43 AM Peter Bienstman <[email protected]> 
> wrote:
>
>> The issue seems to be with a particular image file. Can you try deleting 
>> the last image(s) you added from <your mnemosyne 
>> directory>/default.db-media?
>>
>> Don't worry, as soon as we figure out which image is corrupt and causes 
>> problems, you'll be able to get back to your cards.
>>
>> Cheers,
>>
>> Peter
>>
>> On Thu, Nov 17, 2022 at 8:40 AM Simrandeep Motay <[email protected]> 
>> wrote:
>>
>>> Hello, 
>>>
>>> Not sure if this is the right place to come to. 
>>>
>>> I normally use Mnemosyne quite frequently but yesterday, this message 
>>> pops up and says to pass it on to the developers. 
>>>
>>> Would someone be able to help me, as I would lose 4000 flashcards if I 
>>> am not able to access it 
>>>
>>> I have copied the message down below: 
>>>
>>> An unexpected error has occurred.
>>> Please forward the following info to the developers:
>>> Traceback (innermost last):
>>> File "mnemosyne\pygt uilmnemosyne", line 278, in < moduleĀ»
>>> File "mnemosyneVlibmnemosyne\ init py", line 451, in initialise File 
>>> "mnemosyneVlibmnemosynel init py", line 573, in start review File 
>>> "mnemosyne \libmnemosyne|controllers\ default controller.py", line 114, in 
>>> set_study_mode
>>> File
>>> "mnemosyne\libmnemosyne|study_modes\scheduled_forgotten_new.py", line 
>>> 23, in activate
>>> File "mnemosyneVlibmnemosyne\review _controllers\SM2 _controller.py", 
>>> line 53, in reset
>>> File "mnemosyne\libmnemosyne\review_controllers|SM2_controller.py", line 
>>> 115, in show_new_question
>>> File "mnemosyne\ libmnemosyne\review_controllers\SM2 controller.py", 
>>> line 196, in update_dialog
>>> File "mnemosyne\libmnemosyne\review_controllers\SM2_controller.py", line 
>>> 236, in update _qa area
>>> File "mnemosyne\pygt_ui\review _wdgt.py", line 252, in clear_answer
>>> File "mnemosyne\pygt_ui\review _wdgt.py", line 150, in update stretch 
>>> factors
>>> File "mnemosyne\pygt_ui\review_wdgt.py", line 126, in estimate_height
>>> File "PIL\/mage.py", line 2929, in open
>>> File "PIL\/mage.py", line 2916, in _open_core
>>> File "PILVmage.py", line 2828, in _decompression_bomb_check
>>> PIL.Image.DecompressionBombError: Image size (221495296 pixels) exceeds 
>>> limit of 178956970 pixels, could be decompression bomb DOS attack.
>>>
>>> Kind regards, 
>>> Sim. 
>>>
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>>> .
>>>
>>

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