Do you have different audio outputs on your machine (speakers, headphones,
...)? Perhaps the audio is sent to the wrong output?

Peter

On Sat, Feb 4, 2023 at 9:00 PM Adam M <[email protected]> wrote:

> I started Mnemosyne the regular way, my speakers are not muted. And,
> sadly, no sound.
> Also the window state (I use Mnemosyne in full screen) somehow isn't
> remembered and it opens in a small-ish windows.
>
> On Saturday, February 4, 2023 at 6:00:09 PM UTC+1 Peter Bienstman wrote:
>
>> Oh, and perhaps try starting Mnemosyne the regular way, rather than from
>> the command line.
>>
>> Peter
>>
>> On Sat, 4 Feb 2023, 17:58 Peter Bienstman, <[email protected]> wrote:
>>
>>> I could reproduce yesterday's crash on a different machine, which I why
>>> I was confident the new version wouldn't crash anymore. Audio played fine,
>>> though.
>>>
>>> You speakers are not muted by any chance?
>>>
>>> Peter
>>>
>>> On Sat, 4 Feb 2023, 17:04 Adam M, <[email protected]> wrote:
>>>
>>>> This version does _not_ crash! However, it seems there's no audio now.
>>>> The console output:
>>>>
>>>> PS C:\Program Files (x86)\Mnemosyne> .\Mnemosyne.exe
>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>> qt.webenginecontext:
>>>>
>>>> GL Type: desktop
>>>> Surface Type: OpenGL
>>>> Surface Profile: CompatibilityProfile
>>>> Surface Version: 4.6
>>>> QSG RHI Backend: OpenGL
>>>> Using Supported QSG Backend: yes
>>>> Using Software Dynamic GL: no
>>>> Using Multithreaded OpenGL: yes
>>>>
>>>> Init Parameters:
>>>>   *  application-name Mnemosyne
>>>>   *  browser-subprocess-path C:\Program Files
>>>> (x86)\Mnemosyne\PyQt6\Qt6\bin\QtWebEngineProcess.exe
>>>>   *  create-default-gl-context
>>>>   *  disable-es3-gl-context
>>>>   *  disable-features
>>>> ConsolidatedMovementXY,InstalledApp,BackgroundFetch,WebOTP,WebPayments,WebUSB,PictureInPicture
>>>>   *  disable-speech-api
>>>>   *  enable-features NetworkServiceInProcess,TracingServiceInProcess
>>>>   *  enable-threaded-compositing
>>>>   *  in-process-gpu
>>>>   *  use-gl desktop
>>>>
>>>> b'Waiting for uploader thread to stop...'
>>>> b'Done!'
>>>> PS C:\Program Files (x86)\Mnemosyne>
>>>>
>>>> On Saturday, February 4, 2023 at 10:42:35 AM UTC+1 Peter Bienstman
>>>> wrote:
>>>>
>>>>> I've got good feelings about this one:
>>>>>
>>>>>
>>>>> https://www.dropbox.com/s/f3kqy2f7uvkcteh/mnemosyne-2.10.1-console-setup.exe?dl=0
>>>>>
>>>>> Peter
>>>>>
>>>>> On Fri, Feb 3, 2023 at 8:40 PM Adam M <[email protected]> wrote:
>>>>>
>>>>>> I uninstalled previous version and installed the
>>>>>> '2.10.1-setup-console' one. Sadly, the problem remains with, it seems the
>>>>>> same error message:
>>>>>>
>>>>>> PS C:\Program Files (x86)\Mnemosyne> .\Mnemosyne.exe
>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>> qt.webenginecontext:
>>>>>>
>>>>>> GL Type: desktop
>>>>>> Surface Type: OpenGL
>>>>>> Surface Profile: CompatibilityProfile
>>>>>> Surface Version: 4.6
>>>>>> QSG RHI Backend: OpenGL
>>>>>> Using Supported QSG Backend: yes
>>>>>> Using Software Dynamic GL: no
>>>>>> Using Multithreaded OpenGL: yes
>>>>>>
>>>>>> Init Parameters:
>>>>>>   *  application-name Mnemosyne
>>>>>>   *  browser-subprocess-path C:\Program Files
>>>>>> (x86)\Mnemosyne\PyQt6\Qt6\bin\QtWebEngineProcess.exe
>>>>>>   *  create-default-gl-context
>>>>>>   *  disable-es3-gl-context
>>>>>>   *  disable-features
>>>>>> ConsolidatedMovementXY,InstalledApp,BackgroundFetch,WebOTP,WebPayments,WebUSB,PictureInPicture
>>>>>>   *  disable-speech-api
>>>>>>   *  enable-features NetworkServiceInProcess,TracingServiceInProcess
>>>>>>   *  enable-threaded-compositing
>>>>>>   *  in-process-gpu
>>>>>>   *  use-gl desktop
>>>>>>
>>>>>> could not load multimedia backend ""
>>>>>> QtMultimedia is not currently supported on this platform or compiler.
>>>>>> PS C:\Program Files (x86)\Mnemosyne>
>>>>>> On Friday, February 3, 2023 at 7:22:19 PM UTC+1 Peter Bienstman wrote:
>>>>>>
>>>>>>> There seems to have been a bug in the software I use to create the
>>>>>>> installer, such that the multimedia libraries were not bundled. This 
>>>>>>> caused
>>>>>>> the crash whenever you had a card that had audio.
>>>>>>>
>>>>>>> I've upgraded to their development version, which supposedly
>>>>>>> fixed the issue.
>>>>>>>
>>>>>>> Can you try this version?
>>>>>>>
>>>>>>>
>>>>>>> https://www.dropbox.com/s/6yhnso9tesgk2a5/mnemosyne-2.10.1-setup-console.exe?dl=0
>>>>>>>
>>>>>>> Peter
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Fri, Feb 3, 2023 at 6:32 PM Adam M <[email protected]> wrote:
>>>>>>>
>>>>>>>> It crashes after exactly 4 cards. When I open the Mnemosyne again,
>>>>>>>> the same 4 cards appear. They're text-based. I've got audio and images 
>>>>>>>> in
>>>>>>>> other cards.
>>>>>>>>
>>>>>>>> Here's the output from the console:
>>>>>>>>
>>>>>>>> PS C:\Program Files (x86)\Mnemosyne> .\Mnemosyne.exe
>>>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>>>> qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
>>>>>>>> qt.webenginecontext:
>>>>>>>>
>>>>>>>> GL Type: desktop
>>>>>>>> Surface Type: OpenGL
>>>>>>>> Surface Profile: CompatibilityProfile
>>>>>>>> Surface Version: 4.6
>>>>>>>> QSG RHI Backend: OpenGL
>>>>>>>> Using Supported QSG Backend: yes
>>>>>>>> Using Software Dynamic GL: no
>>>>>>>> Using Multithreaded OpenGL: yes
>>>>>>>>
>>>>>>>> Init Parameters:
>>>>>>>>   *  application-name Mnemosyne
>>>>>>>>   *  browser-subprocess-path C:\Program Files
>>>>>>>> (x86)\Mnemosyne\PyQt6\Qt6\bin\QtWebEngineProcess.exe
>>>>>>>>   *  create-default-gl-context
>>>>>>>>   *  disable-es3-gl-context
>>>>>>>>   *  disable-features
>>>>>>>> ConsolidatedMovementXY,InstalledApp,BackgroundFetch,WebOTP,WebPayments,WebUSB,PictureInPicture
>>>>>>>>   *  disable-speech-api
>>>>>>>>   *  enable-features NetworkServiceInProcess,TracingServiceInProcess
>>>>>>>>   *  enable-threaded-compositing
>>>>>>>>   *  in-process-gpu
>>>>>>>>   *  use-gl desktop
>>>>>>>>
>>>>>>>> could not load multimedia backend ""
>>>>>>>> QtMultimedia is not currently supported on this platform or
>>>>>>>> compiler.
>>>>>>>> PS C:\Program Files (x86)\Mnemosyne>
>>>>>>>>
>>>>>>>> Hope this helps in any way. Mnemosyne is awesome and I wish I could
>>>>>>>> keep using it.
>>>>>>>> On Friday, February 3, 2023 at 1:32:55 PM UTC+1 Peter Bienstman
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Strange... Is there any pattern to it? Like number of cards
>>>>>>>>> reviewed, images, audio?
>>>>>>>>>
>>>>>>>>> The trouble is, if there's no dialog box with an error message, it
>>>>>>>>> means that the crash is happening somewhere deep inside the libraries 
>>>>>>>>> I'm
>>>>>>>>> using, and not in Mnemosyne itself.
>>>>>>>>>
>>>>>>>>> Anyway, here's an installer that does not hide the console, so
>>>>>>>>> that these libraries have a chance to print messages there:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> https://www.dropbox.com/s/gtlp4rgl17lwknc/mnemosyne-2.10.1-console-setup.exe?dl=0
>>>>>>>>>
>>>>>>>>> Start this version of Mnemosyne from command prompt, and you will
>>>>>>>>> be able to keep seeing the messages even if the program closes.
>>>>>>>>>
>>>>>>>>> Peter
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Fri, 3 Feb 2023, 13:03 Adam M, <[email protected]> wrote:
>>>>>>>>>
>>>>>>>>>> I gave a go the preview version, which you posted - 2.10.1.
>>>>>>>>>> Still, it crashes after several cards. Is there a way to debug this 
>>>>>>>>>> on
>>>>>>>>>> Windows 10?
>>>>>>>>>>
>>>>>>>>>> On Thursday, February 2, 2023 at 7:39:52 PM UTC+1 Peter Bienstman
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> If you want to downgrade, I'm afraid you have to delete
>>>>>>>>>>> config.db, which will reset your settings...
>>>>>>>>>>>
>>>>>>>>>>> Still, it would be good to figure out if 2.10 correctly works
>>>>>>>>>>> when you fully uninstall the old version first.
>>>>>>>>>>>
>>>>>>>>>>> Peter
>>>>>>>>>>>
>>>>>>>>>>> On Thu, Feb 2, 2023 at 7:11 PM Adam M <[email protected]>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Howdy!
>>>>>>>>>>>>
>>>>>>>>>>>> I installed Mnemosyne 2.10, but it kept exiting unexpectedly on
>>>>>>>>>>>> random cards. So I decided to give an older version a go. Perhaps 
>>>>>>>>>>>> my
>>>>>>>>>>>> mistake was not uninstalling the 2.10 earlier (I do not know if the
>>>>>>>>>>>> database will be kept), but now when I try to open the application 
>>>>>>>>>>>> I get
>>>>>>>>>>>> the following:
>>>>>>>>>>>>
>>>>>>>>>>>> ---------------------------
>>>>>>>>>>>> An unexpected error has occurred.
>>>>>>>>>>>> Please forward the following info to the developers:
>>>>>>>>>>>>
>>>>>>>>>>>> Traceback (innermost last):
>>>>>>>>>>>>   File "mnemosyne\pyqt_ui\mnemosyne", line 278, in <module>
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\__init__.py", line 462, in
>>>>>>>>>>>> initialise
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\__init__.py", line 584, in
>>>>>>>>>>>> start_review
>>>>>>>>>>>>   File
>>>>>>>>>>>> "mnemosyne\libmnemosyne\controllers\default_controller.py", line 
>>>>>>>>>>>> 114, in
>>>>>>>>>>>> set_study_mode
>>>>>>>>>>>>   File
>>>>>>>>>>>> "mnemosyne\libmnemosyne\study_modes\scheduled_forgotten_new.py", 
>>>>>>>>>>>> line 23,
>>>>>>>>>>>> in activate
>>>>>>>>>>>>   File
>>>>>>>>>>>> "mnemosyne\libmnemosyne\review_controllers\SM2_controller.py", 
>>>>>>>>>>>> line 53, in
>>>>>>>>>>>> reset
>>>>>>>>>>>>   File
>>>>>>>>>>>> "mnemosyne\libmnemosyne\review_controllers\SM2_controller.py", 
>>>>>>>>>>>> line 115, in
>>>>>>>>>>>> show_new_question
>>>>>>>>>>>>   File
>>>>>>>>>>>> "mnemosyne\libmnemosyne\review_controllers\SM2_controller.py", 
>>>>>>>>>>>> line 196, in
>>>>>>>>>>>> update_dialog
>>>>>>>>>>>>   File
>>>>>>>>>>>> "mnemosyne\libmnemosyne\review_controllers\SM2_controller.py", 
>>>>>>>>>>>> line 228, in
>>>>>>>>>>>> update_qa_area
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\card.py", line 96, in question
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\card_type.py", line 76, in
>>>>>>>>>>>> render_question
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\render_chain.py", line 153, in
>>>>>>>>>>>> render_question
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\render_chain.py", line 184, in
>>>>>>>>>>>> _render
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\renderers\html_css.py", line
>>>>>>>>>>>> 128, in render
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\renderers\html_css.py", line
>>>>>>>>>>>> 105, in css
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\renderers\html_css.py", line 99,
>>>>>>>>>>>> in update
>>>>>>>>>>>>   File "mnemosyne\libmnemosyne\renderers\html_css.py", line 76,
>>>>>>>>>>>> in card_type_css
>>>>>>>>>>>>  ValueError: too many values to unpack (expected 10)
>>>>>>>>>>>>
>>>>>>>>>>>> Any solution would be awesome.
>>>>>>>>>>>>
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>>>>>>>>>>>> .
>>>>>>>>>>>>
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>>>>>>>>>> .
>>>>>>>>>>
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>>>>>>>> .
>>>>>>>>
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>>>>>>
>>>>> To view this discussion on the web visit
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>>>>>> .
>>>>>>
>>>>> --
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>>>> .
>>>>
>>> --
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