We've now got some preliminary data in about how effective our search is in
mobile apps. Note that this is only half a day's data, and it's sampled at
1%.

High-level metrics:

   - *Number of searching sessions which end by tapping on a result:* 91%
   - *Percentage of queries that give 0 results: *19%
   - *Mean queries per searching session:* 3.8
   - *Median user-perceived time taken to retrieve search results: *486ms
   - *90th percentile of user-perceived time taken:* 898ms

My quick take-homes from this:

   - 91% clickthrough seems pretty good.
   - 19% of queries giving "no results" seems really bad.
   - The combination of the above two means users are generally finding
   what they need, but that it's a struggle to do it.
   - User-perceived performance seems pretty good; 90% of our users get
   search results within a second!

What I think our next steps are:

   - Push out our new search improvements and see how these baselines
   change.
   - Try to tackle the "0 results" problem, which seems to be more of a
   problem than clickthrough.

Spreadsheet containing my queries and processed data:
https://docs.google.com/a/wikimedia.org/spreadsheets/d/1syLgNygAS7Prxxg7RTIvK3vxwyVG-ZkjxtK0LSbU76w/edit

Dan

-- 
Dan Garry
Associate Product Manager, Mobile Apps
Wikimedia Foundation
_______________________________________________
Mobile-l mailing list
[email protected]
https://lists.wikimedia.org/mailman/listinfo/mobile-l

Reply via email to