Hi,

Here is one of those "this-is-how-it-is-going-to-be-in-the-future"
pieces.  

Rich L. 

-----Original Message-----
From: [email protected]
[mailto:[EMAIL PROTECTED] On Behalf Of Anthony Townsend
Sent: Friday, December 01, 2006 5:28 PM
To: telecom-cities
Subject: [telecom-cities] The phone of the future | Economist.com


http://www.economist.com/science/displayStory.cfm?Story_ID=8312260

The phone of the future

Nov 30th 2006
 From The Economist print edition
Communications: The phone has had a splendid 130-year history. What  
will it look like in future? Will it even be called a phone?

AT THE 1964 World's Fair in New York AT&T unveiled the Picturephone.  
In the future, the world's biggest telecoms firm pronounced, people  
would communicate via round, black-and-white screens that plugged  
into the wall. That prediction, like so many others about the future  
of communications, was wrong. The majority of today's phones are  
mobile handsets, not fixed-line ones, and although the technology for  
video-calling is widely deployed, hardly anyone uses it.

And yet speculation about the future of phones persists, and no  
wonder. The telephone has changed beyond recognition since its  
invention in 1876, and is now both the most personal, most social and  
most rapidly evolving technological device. So to imagine the phone  
of the future is also to imagine the future of consumer technology,  
and its personal and social impact. What mobile phones will look like  
in a year or two is easy to guess: they will be slimmer and probably  
will let you watch television on the move. But what about ten or 15  
years from now?
The remote control for life

Making such predictions is a dangerous business, but it can also be  
informative and entertaining. The chances are that phones will not  
only look very different-they may not even be seen. They may be  
hidden in jewellery or accessories, or even embedded in the body.  
They will undoubtedly have a host of additional features and novel  
uses, and users will probably interact with them in new ways, too.  
And even if they are still called "phones"-a word derived from the  
Greek word for voice-making voice calls may no longer be their  
primary function.

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WIDTH="350" HEIGHT="300" usemap="#default_350x300" BORDER=0>

"The cellphone is not a telephone. It is a-I don't know what it is. A  
communications device? A tool I carry in my pocket?" says Don Norman  
of the Nielsen Norman Group, a consultancy, and author of "The  
Invisible Computer", a book that predicts that computers will  
eventually be so integrated into everyday items that they will  
vanish. Bruce Sterling, a science-fiction writer whose future caught  
up with him, and who now writes books about contemporary design and  
technology, believes phones will be "remote controls, house keys,  
Game Boys, flashlights, maps, compasses, flash drives, health  
monitors, microphones, recorders, laser pointers, passports, make-up  
kits, burglar alarms, handguns, handcuffs and slave bracelets." In  
short, he believes that the phone will be "the remote-control for life".

One thing that is clear is that phones will pack a lot more computing  
power in future, and will be able to do more and more of the things  
that PCs are used for today-and more besides. Mats Lindoff, the chief  
technology officer at Sony Ericsson, a leading handset-maker, points  
out that the processing power of mobile phones lags behind that of  
laptop computers by around five years. Furthermore, studies show that  
people read around ten megabytes (MB) worth of material a day; hear  
400MB a day, and see one MB of information every second. In a  
decade's time a typical phone will have enough storage capacity to be  
able to video its user's entire life, says Mr Lindoff. Tom MacTavish,  
a researcher at Motorola Labs, predicts that such "life recorders"  
will be used for everything from security to settling accident claims  
with insurance firms.

Researchers at Nokia, meanwhile, speculate that within a decade, the  
cost of storage will have fallen so far that it might be possible to  
store every piece of music ever recorded in a single chip that could  
be included in each phone. It would be necessary to update the chip  
every so often to allow for new releases, of course. But this could  
open up new business models that do not depend on downloading music  
over the airwaves; instead, the phone could simply exchange brief  
messages with a central server to unlock purchased tracks or report  
back on what the user had listened to for billing purposes.

Another trend is towards phones that double as both fixed and mobile  
devices, using cellular networks when outdoors and switching to fixed  
networks, accessed via a short-range radio link to a small base- 
station, when indoors. In effect, your mobile phone will double as an  
indoor cordless handset, both at home and in the office. Early  
attempts to do this have been clunky, but the technology will get  
cheaper and simpler within a few years. Meanwhile, distance and voice- 
based pricing are going away too, so that before long many  
subscribers will probably pay a fixed monthly access fee for  
unlimited phone calls and data transfers.

Although extrapolating from today's phones by following technology  
trends can provide some clues about their future direction, the  
danger with this approach is that it risks overlooking  
discontinuities in their evolution. For example, if you had been told  
in 1991 that telephones would double as music-players in 2006, you  
might have assumed that this would involve some smaller version of  
CDs. Hard-disk storage was bulky and expensive, and the use of solid- 
state memory to store music would have seemed outlandish. Similarly,  
in the era before digital photography, it would have been hard to  
believe that most phones would also double as cameras. Where would  
the film go?

No doubt other new functions will be incorporated into phones. But  
which ones? Given their uniquely personal nature-some people feel  
naked without their handsets-it seems likely that they might subsume  
the other two items that are generally carried everywhere, namely  
wallets and keys. In Japan, phones can already be used to make  
purchases in shops: a wireless chip in the phone communicates with a  
special reader at the till. The same "near field communication" chips  
enable phones to be used as train tickets and office passes, so  
acting as front-door keys or car keys as well would not be a giant  
leap. Indeed, the mobile phone may end up acting as a universal  
controller for other electronic devices of all kinds, suggests Alan  
Harper of Vodafone, a big mobile operator.
The shape of phones to come

The appearance of mobile phones is certain to change as new features  
continue to be added. Already, the clear trend in phone design is  
towards ever greater diversity. The debate over whether the phone  
would emerge as the digital "Swiss Army Knife" and cram in as many  
features and functions as possible is over, says Bruno Giussani, the  
author of "Roam", a book about the mobile industry. Instead, handset- 
makers now make different devices optimised for particular tasks such  
as music, photography or e-mail, and combinations thereof. The next  
step, suggests Stephen Randall of LocaModa, a wireless-services firm,  
will be a great decoupling, as the screen, keypad and earpiece start  
to become separate components, or are replaced by other completely  
new technologies.

Combining all of these components in a single device, as today's  
phones do, means that keyboards and screens must be small; make them  
too big and the phone becomes too bulky and ceases to be a device  
that can be carried everywhere. Separate earpieces, linked to the  
handset by a Bluetooth radio link, are already growing in popularity.  
Some users might choose to hook up separate screens and keyboards  
when needed, such as when answering e-mail or browsing the web.  
Already, early examples of such technologies exist.

And there are even more elaborate alternatives. Tiny projectors  
inside handsets could allow walls, tabletops or screens made of  
flexible materials to be used as displays while on the move, suggests  
Jeff Wacker, a futurist at EDS, a technology-services firm. Some  
firms are also developing displays built into glasses, in order to do  
away with the screen altogether. This approach also makes it possible  
to overlay information on the real world, which could be useful when  
giving directions. Your phone might even label people at a party or  
conference to remind you of their names.

Or perhaps it will discreetly whisper their names in your ear.  
Today's earpieces may give way to smaller devices hidden in earrings  
or worn as minuscule patches on the skin near the ear. It would then  
be possible to listen to your phone or music-player while still  
hearing the ambient sounds of the environment. Today's earbuds are  
either in or out; future earpieces will give users the option of  
adding a discreet soundtrack to their everyday lives.

As for input devices, technology exists to beam a "virtual keyboard"  
onto a flat surface; a separate sensor then tracks finger movements  
to determine which "keys" have been pressed. But entering data into a  
phone might ultimately be done not with fingers but with speech-or  
even directly by the brain. The keypad is a vestige of the rotary  
dial, which itself is an artefact of the switch from human operators  
to direct-dialling in the 1920s. Today, numbers are on the wane  
thanks to the ease with which mobiles can store and retrieve names  
and the ubiquity of e-mail addresses and other internet-based  
identity tags, such as Skype names. Phone numbers may become as  
invisible to users as the underlying internet-protocol addresses of  
websites are to people surfing the web.

Voice-recognition systems have improved somewhat in recent years, but  
are still not reliable enough for entering a text message or an e- 
mail. But voice may turn out to be an interim technology. Researchers  
are developing sensors that pick up the subtle changes in the larynx  
and mouth when words are formed, even if there is little or no air  
going through the windpipe. So future phones might simply be able to  
lip-read using a sensor hidden in your collar.

Other researchers are looking into the use of brainwaves to interface  
directly with machines. One technique, developed by Cyberkinetics  
Neurotechnology Systems, was reported in the journal Nature in July.  
It involves implanting a chip in the brain which allows paralysed  
people to move a computer cursor by thinking in a certain way. A less  
invasive approach relies on electrodes on the scalp to pick up brain  
activity. Stuart Wolf, a physics professor at the University of  
Virginia and a researcher for the American military, suggests that  
within 20 years people will use their thoughts to communicate not  
only with machines, but also with each other-doing away with talking  
into phones entirely. Telephony could give way to telepathy.
Unexpected consequences

It is one thing to speculate about the technical possibilities of  
future phones, but quite another to imagine the social consequences.  
In the 1980s nobody foresaw that mobile phones would become anything  
more than executive playthings; and the runaway success of text- 
messaging took the entire industry by surprise. Similarly, the  
failure of video-telephony is rooted in social rather than  
technological causes. It is a mistake, in short, to consider  
technology in a vacuum. Social factors play a crucial role in  
determining which technologies end up being adopted, and how they are  
used.

Marty Cooper, known as the "father of the cellphone" for his work in  
developing the first mobile phones at Motorola, recalls that he only  
became aware of the device's full potential as a result of actually  
using it. His secretary called him on his prototype mobile phone as  
he was getting into his car to drive to a meeting to say that it had  
been cancelled-thus saving him from a wasted journey. But explaining  
the benefits of being able to change plans on the fly to potential  
customers was difficult, he says, so the first phones were marketed  
instead on the basis that they could make people more productive, by  
allowing them to work while on the move. But today the idea of  
"approximeeting"-arranging to meet someone without making firm plans  
about time or place, and then finalising details via mobile phone  
while out and about-is commonplace.

Just as the benefits of a new technology can be hard to predict, so  
too are its unexpected drawbacks. Concerns over privacy and security  
could derail plans to turn phones into electronic wallets or  
universal keychains, for example. Phones that know more about their  
owners could do all kinds of new things, but could also raise new  
concerns. There will certainly need to be powerful authentication  
techniques to ensure that phones can only be used by their legitimate  
owners, says Mat Hunter of IDEO, an international design firm.  
Already, some phones have built-in finger scanners for just this  
purpose.

Mobile phones have already changed social practices among their  
users, and seem likely to do so even more in future. The ability to  
superimpose images and sound upon reality means that future phones  
will "create layers on our world", says Pierre de Vries of the  
Annenberg Centre for Communication at the University of Southern  
California. Users will always be connected, he says, but in  
concentric circles of conversations and interactions that range from  
people right next to them to those far away.

"When I try to make predictions, I don't look at what I see in the  
technical realm, I look at what I see in the social realm," says Mr  
Norman. He has recently been investigating how children interact with  
each other and with technology. "They are never alone with their own  
thoughts," he says. Instead, they listen to music while texting and  
talking with friends next to them. "We are learning that we never  
have to be away from people," says Mr Norman.

Phones could also change how people interact with things, as well as  
other people. In 15 years' time, when everything from shoes to shirts  
to sunglasses could well contain tiny wireless chips, people may use  
their phones to communicate with objects as well as talking to  
people, suggests Mr Lindoff. You could then use a search engine not  
just to find information on the internet, but to find objects in your  
home. "I want to search my home via Google-I want to find my green  
shirt," says Mr Lindoff.

No doubt much of this speculation about the future of the phone will  
prove to be as misguided as AT&T's vision of the Picturephone back in  
1964. Indeed, it may be that the whole idea of a telephone comes to  
be seen as an anachronism, as personal digital devices take on a  
bewildering range of new functions. Already, researchers at Motorola  
like to talk about "the device formerly known as the cellphone". What  
it will be called in future, and what it will do, remain fascinating  
questions.




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