hey sir,
this means the app has crashed try holding your power button it will restart 
your phone.
cheers.
On 16 Jul 2014, at 8:05 pm, Mujeeb Rahman <m4mujeebrah...@gmail.com> wrote:

> Hope you have also tried holding the power button?? If you din't
> encounter the issue earlier, uninstalling and reinstalling the app may
> fix the issue.
> 
> On 7/16/14, Surya Prakash Sharma <spsharma.gc...@gmail.com> wrote:
>> Hello,
>> I am facing a strange problem with my Moto E phone today. I was
>> exploring menu options in DW dialer. as soon as I tapped on call
>> settings option, a message popped up: "unfortunately the process
>> com.androidPhone has stopped. OK." I pressed ok button and the same
>> message flashes again and again so quickly that it does not allow me
>> to switch off the phone. even the three buttons-- Back, Home and
>> recent apps are not available.
>> please suggest me what to do in such a situation? do I have any other
>> option than to wait till the phone automatically switches off?
>> thanks and regards,
>> Surya
>> --
>> 
>> 
>> 
>> Search for previous postings at:
>> http://www.mail-archive.com/mobile.accessindia@accessindia.org.in
>> 
>> 
>> 
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> 
> 
> -- 
> Best,
> 
> Mujeeb
> "Fools rush in where angels fear to tread."
> Sent from my iPad
> 
> 
> 
> Search for previous postings at:
> http://www.mail-archive.com/mobile.accessindia@accessindia.org.in
> 
> 
> 
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