Morning All,
It's been a while since I've had my ColdFusion hat on but at long last I've
got the chance to jump back into things which is an excellent feeling.
I have a challenge today and I'm looking for your input and suggestions on
how you think this could be cleanly implemented.
We have here a CRM application which is built upon MG:U, CS and Transfer and
allows us to manage all our prospect and current customers.
I'm looking to construct a 'Recent Tasks' type toolbar for the application
which can sit in the users menu and lists a bunch of recently performed
tasks so they can quick hop back to them. I'm also looking to branch this
idea into a 'Popular Tasks' toolbar which lists tasks which they perform on
a regular basis over an extended period of time.
The plan for the list of tasks is that it'll slowly grow into something like
this:
. Added new customer.
. Edited Customer: Robert Rawlins
. Viewed Call Log
. Edited Customer: John Doe
. Sent Email To: Robert Rawlins
As you can see and imagine, some of these tasks are formed by a generic URL,
things like 'Viewed Call Log' is simply a case of browsing to
"?event=call.log" however, some of these tasks have more parameters which
need to be taken into account, such as 'Edited Customer: John Doe' in which
we need to pass his customer_id in the url like
'?event=edit.customer&customer_id=657' for instance. And also customise the
text for the link to include his name.
I want to make this little concept as reusable as possible and I'm thinking
that it would really be nice if I could form a solution which was purely
based in XML and could be configured solely from model-glue.xml.
My current thought is to have a broadcast on any events which I want the
system to 'remember' as a recent activity, perhaps defining it something
like this:
<broadcasts>
<message name="trackEvent">
<argument name="title" value="Edited Customer: [customer_name]"
/>
<argument name="viewstate_variables" value="customer_name,
customer_id" />
</message>
</broadcasts>
The idea behind this is that the message handler for trackEvent compiles a
key/value pair into the users session, the key being the title/linktext,
which it forms by replacing the [whatever] variable in the string with the
corresponding value from the viewstate
It then forms the value for the pair, which is the URL for the link, it does
this by grabbing the current events name, and appending the
viewstate_variables and their values to the URL.
I can't currently foresee any problems with this approach but I wanted to
open it up to you guys and get your thoughts, do you think this is the
correct way to go about this? I really like the xml only implementation
which would allow me to cleanly track the users recent activities and allow
them to jump back to it with a single click.
Cheers All,
Rob
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