Hey,

On Thu, Jul 19, 2018 at 3:47 PM, Matthew Starr <mst...@hedonline.com> wrote:
> I am running ModemManager 1.8.0 and NetworkManager 1.8.0 on an embedded 
> device with the Linux OS built by buildroot.  I am using a u-blox TOBY-R200 
> cell modem connected over USB with virtual serial interfaces /dev/ttyACM0 
> through /dev/ttyACM5.
>
> Sometimes while connected to the cellular network for a longer period of time 
> (sometimes around 200 minutes, other times I have reached over 800 minutes), 
> ModemManager will report a modem hangup that was not initiated by user action 
> or loss of signal since this is a stationary device that is being tested.  
> Usually ModemManager will reconnect with NetworkManager prompting for the 
> associated cell profile to be reconnected.  My issue is that sometimes no 
> matter how many times I try or auto reconnects are tried, ModemManager cannot 
> reestablish a data connection.  ModemManager just keeps reporting that it 
> can't open /dev/ttyACM0 which is was using just fine before.  The interesting 
> thing is that if I restart ModemManager, it is able to open the /dev/ttyACM0 
> port right away and make a data connection again, so it doesn't look to be an 
> issue with the modem causing serial port issues.  This looks to be some sort 
> of serial port handling issue in ModemManager, maybe just related to u-blox 
> but I am not sure.  I looked at the state of the /dev/ttyACM0 device using 
> lsof and it is not reporting that any other process has that device file open 
> or locked.
>

These seem relevant, yes:

> Jul 19 12:52:31 canect2 daemon.warn ModemManager[302]: <warn>  Couldn't load 
> Operator Code: 'Cannot run sequence: 'Could not open serial device ttyACM0: 
> it has been forced close''
> Jul 19 12:52:31 canect2 daemon.warn ModemManager[302]: <warn>  Couldn't load 
> Operator Name: 'Cannot run sequence: 'Could not open serial device ttyACM0: 
> it has been forced close''
...

Any chance you can get a debug output of MM while reproducing this issue?

-- 
Aleksander
https://aleksander.es
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